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Hillside Practice
Windermere Drive, Skelton in Cleveland, Saltburn by the Sea, TS12 2TG · 01287 650430
Part of East Cleveland PCN in North East and North Cumbria ICB · Redcar and Cleveland. NHS code A81022.
July 2026 at a glance
Ranked 1,598th of 5,703 practices in England for routine appointments within 7 days; 16th of 70 in North East and North Cumbria ICB; 991st of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 3,814 routine appointments, of which 71.8% took place within 7 days of being booked, 14 points above the England figure. Of 493 appointments the practice classed as clinically urgent, 93.3% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 3,814
Urgent appointments 493
All appointments 6,245
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 2,567
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 53.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 41.1% | 44.5% |
| Same day, all appointment types | 47.7% | 44.7% |
| Missed by the patient (did not attend) | 5.2% | 4.3% |
| Appointments per 1,000 registered patients | 670 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 3,814 |
| General consultation, acute (urgent) | 493 |
| Planned clinics | 497 |
| Planned clinical procedures | 566 |
| Unplanned clinical activity | 0 |
| Clinical triage | 209 |
| Walk-in | 0 |
| Home and care home visits | 58 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 75.9% | 95.7% | 96% | 52.6% | 6,271 | 672 |
| July 2026 | 71.8% | 95.3% | 93.3% | 47.7% | 6,246 | 670 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Huntcliff Surgery TS12 1BJ | 1.4 mi | 66% | 87% | 77% |
| Brotton Surgery TS12 2FF | 1.8 mi | 48% | 71% | 77% |
| Zetland Medical Practice TS11 7BL | 2.4 mi | 62% | 81% | 67% |
| Springwood Surgery TS14 7DJ | 3.7 mi | 79% | 92% | 91% |
| The Garth TS14 7DJ | 3.7 mi | 43% | 71% | 96% |
| Woodside Surgery TS13 4HW | 3.8 mi | 68% | 81% | 58% |
More practices near TS12 2TG · All practices in North East and North Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.