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Captain French Surgery

The Gillinggate Centre, Gillinggate, Kendal, LA9 4JE · 01539 720241
Part of Kendal PCN in Lancashire and South Cumbria ICB · Westmorland and Furness. NHS code A82025.

July 2026 at a glance

Routine appointments seen within 7 days

29.9%

England 58% · area 46% · ▲ 1.5 pts on Jun 2026

Routine appointments seen within 14 days

50.6%

England 77% · area 66% · ▲ 6.8 pts on Jun 2026

Urgent appointments seen the same day

87.6%

England 77% · area 84% · ▼ 1.1 pts on Jun 2026

Appointments in the month

5,297

446.9 per 1,000 of 11,854 registered patients (England 535.2)

Ranked 5,095th of 5,703 practices in England for routine appointments within 7 days; 27th of 31 in Lancashire and South Cumbria ICB; 1,982nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,360 routine appointments, of which 29.9% took place within 7 days of being booked, 28 points below the England figure. Of 1,402 appointments the practice classed as clinically urgent, 87.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,360

Same day 9%1 day 5%2 to 7 days 16%8 to 14 days 21%15 to 21 days 15%22 to 28 days 10%Over 28 days 24%

Urgent appointments 1,402

Same day 88%1 day 3%2 to 7 days 7%8 to 14 days 2%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 5,297

Same day 31%1 day 4%2 to 7 days 13%8 to 14 days 17%15 to 21 days 10%22 to 28 days 7%Over 28 days 16%

Appointments with a GP 2,002

Same day 46%1 day 5%2 to 7 days 10%8 to 14 days 6%15 to 21 days 5%22 to 28 days 6%Over 28 days 22%

What the appointments were

Measure	This practice	England
Face to face	70.8%	60.1%
With a GP (rather than a nurse or other staff)	37.8%	44.5%
Same day, all appointment types	31.1%	44.7%
Missed by the patient (did not attend)	3.7%	4.3%
Appointments per 1,000 registered patients	446.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,300
General consultation, acute (urgent)	1,402
Planned clinics	91
Planned clinical procedures	1,077
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	186

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	28.4%	43.8%	88.7%	32.1%	5,202	439.3
July 2026	29.9%	50.6%	87.6%	31.1%	5,297	446.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Station House Surgery LA9 6SA	0.7 mi	46%	62%	79%
The James Cochrane Pract. LA9 7HR	0.9 mi	33%	47%	76%
Park View Surgery LA7 7PS	6.7 mi	52%	65%	95%
Windermere Health Centre LA23 2EG	7.4 mi	51%	77%	71%
St. Mary's Surgery LA23 1BA	7.6 mi	26%	54%	100%
Sedbergh Medical Practice LA10 5DL	8.6 mi	39%	54%	93%

More practices near LA9 4JE · All practices in Lancashire and South Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.