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HomeNorth East and North Cumbria ICB › Castlehead Medical Centre

Castlehead Medical Centre

Ambleside Road, Keswick, CA12 4DB · 01768 772025
Part of Keswick & Solway PCN in North East and North Cumbria ICB · Cumberland. NHS code A82028.

July 2026 at a glance

Routine appointments seen within 7 days
51.5%
England 58% · area 57% · ▲ 4.5 pts on Jun 2026
Routine appointments seen within 14 days
65.8%
England 77% · area 74% · ▲ 0.9 pts on Jun 2026
Urgent appointments seen the same day
96.7%
England 77% · area 83% · ▼ 1.7 pts on Jun 2026
Appointments in the month
5,569
662.4 per 1,000 of 8,407 registered patients (England 535.2)

Ranked 3,323rd of 5,703 practices in England for routine appointments within 7 days; 23rd of 33 in North East and North Cumbria ICB; 402nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,213 routine appointments, of which 51.5% took place within 7 days of being booked, 7 points below the England figure. Of 569 appointments the practice classed as clinically urgent, 96.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,213

Same day 6%1 day 7%2 to 7 days 39%8 to 14 days 14%15 to 21 days 16%22 to 28 days 11%Over 28 days 7%

Urgent appointments 569

Same day 97%1 day 2%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 5,566

Same day 33%1 day 7%2 to 7 days 31%8 to 14 days 11%15 to 21 days 8%22 to 28 days 5%Over 28 days 5%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,919

Same day 34%1 day 8%2 to 7 days 34%8 to 14 days 9%15 to 21 days 9%22 to 28 days 4%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face43.5%60.1%
With a GP (rather than a nurse or other staff)52.4%44.5%
Same day, all appointment types32.7%44.7%
Missed by the patient (did not attend)2.2%4.3%
Appointments per 1,000 registered patients662.4535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,213
General consultation, acute (urgent)569
Planned clinics332
Planned clinical procedures91
Unplanned clinical activity0
Clinical triage14
Walk-in0
Home and care home visits46

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202647%64.9%98.4%32%5,418647.2
July 202651.5%65.8%96.7%32.7%5,569662.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Glenridding Health Centre
CA11 0PD
8.2 mi59%80%93%
Castlegate and Derwent Surgery
CA13 9HT
10.2 mi55%73%77%
Caldbeck Surgery
CA7 8DS
11.1 mi60%76%88%
A8200513.1 mi
Aspatria Medical Group
CA7 3HH
14 mi89%99%96%
Wigton Group Medical Practice
CA7 9QD
15.4 mi53%74%88%

More practices near CA12 4DB · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.