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Waterloo House Surgery
Millom Community Hospital, Lapstone Road, Millom, LA18 4BY · 01229 486924
Part of Millom PCN in Lancashire and South Cumbria ICB · Cumberland. NHS code A82033.
July 2026 at a glance
Ranked 2,266th of 5,703 practices in England for routine appointments within 7 days; 6th of 31 in Lancashire and South Cumbria ICB; 831st of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,613 routine appointments, of which 63.6% took place within 7 days of being booked, 6 points above the England figure. Of 940 appointments the practice classed as clinically urgent, 94.3% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,613
Urgent appointments 940
All appointments 5,518
Appointments with a GP 2,234
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 76.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 40.5% | 44.5% |
| Same day, all appointment types | 33.7% | 44.7% |
| Missed by the patient (did not attend) | 4.5% | 4.3% |
| Appointments per 1,000 registered patients | 698.9 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,613 |
| General consultation, acute (urgent) | 940 |
| Planned clinics | 392 |
| Planned clinical procedures | 258 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 6 |
| Home and care home visits | 121 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 56.2% | 78.2% | 95.7% | 39.7% | 5,603 | 709 |
| July 2026 | 63.6% | 85.4% | 94.3% | 33.7% | 5,518 | 698.9 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Duddon Valley Medical Practice LA16 7JP | 2.9 mi | 65% | 73% | 100% |
| Dalton Surgery LA15 8AB | 5.1 mi | 57% | 86% | 72% |
| Norwood Medical Centre LA14 5ES | 6.5 mi | 48% | 60% | 92% |
| The Family Practice LA14 5SL | 6.6 mi | 65% | 79% | 47% |
| Ulverston Medical Practice LA12 7BT | 6.9 mi | 46% | 61% | 97% |
| Ulverston Community Health Centre LA12 7BT | 6.9 mi | 50% | 77% | 91% |
More practices near LA18 4BY · All practices in Lancashire and South Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.