Home › North East and North Cumbria ICB › Mansion House Surgery

Mansion House Surgery

19-20 Irish Street, Whitehaven, CA28 7BU · 01946 693660
Part of Copeland Haven PCN in North East and North Cumbria ICB · Cumberland. NHS code A82075.

July 2026 at a glance

Routine appointments seen within 7 days

45.4%

England 58% · area 57% · ▲ 6.5 pts on Jun 2026

Routine appointments seen within 14 days

68.6%

England 77% · area 74% · ▲ 5.9 pts on Jun 2026

Urgent appointments seen the same day

90.2%

England 77% · area 83% · ▲ 4.9 pts on Jun 2026

Appointments in the month

5,489

712.7 per 1,000 of 7,702 registered patients (England 535.2)

Ranked 3,864th of 5,703 practices in England for routine appointments within 7 days; 27th of 33 in North East and North Cumbria ICB; 1,566th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,261 routine appointments, of which 45.4% took place within 7 days of being booked, 13 points below the England figure. Of 1,356 appointments the practice classed as clinically urgent, 90.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,261

Same day 9%1 day 8%2 to 7 days 28%8 to 14 days 23%15 to 21 days 7%22 to 28 days 9%Over 28 days 15%

Urgent appointments 1,356

Same day 90%1 day 2%2 to 7 days 3%8 to 14 days 1%15 to 21 days 1%22 to 28 days 1%Over 28 days 2%

All appointments 5,489

Same day 41%1 day 7%2 to 7 days 24%8 to 14 days 13%15 to 21 days 4%22 to 28 days 4%Over 28 days 6%

Appointments with a GP 2,022

Same day 57%1 day 7%2 to 7 days 17%8 to 14 days 11%15 to 21 days 3%22 to 28 days 4%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	81.3%	60.1%
With a GP (rather than a nurse or other staff)	36.8%	44.5%
Same day, all appointment types	41.1%	44.7%
Missed by the patient (did not attend)	4.1%	4.3%
Appointments per 1,000 registered patients	712.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,261
General consultation, acute (urgent)	1,356
Planned clinics	261
Planned clinical procedures	1,051
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	38.9%	62.7%	85.3%	43.6%	5,348	693.9
July 2026	45.4%	68.6%	90.2%	41.1%	5,489	712.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Lowther Medical Centre CA28 7RG	0.1 mi	51%	77%	87%
Distington Surgery CA14 5UR	3.9 mi	60%	79%	95%
Fellview Healthcare CA22 2BD	4.9 mi	66%	79%	86%
Westcroft House Surgery CA22 2DB	5 mi	38%	53%	95%
James Street Group Pract CA14 2DL	7 mi	73%	90%	84%
Seascale Health Centre CA20 1PN	11.2 mi	63%	73%	57%

More practices near CA28 7BU · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.