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The Haven Surgery

The Haven, Burnhope, Durham, DH7 0BD · 01207 214707
Part of Derwentside PCN in North East and North Cumbria ICB · County Durham. NHS code A83622.

July 2026 at a glance

Routine appointments seen within 7 days

56.5%

England 58% · area 58% · ▼ 1.5 pts on Jun 2026

Routine appointments seen within 14 days

68.1%

England 77% · area 79% · ▼ 2.6 pts on Jun 2026

Urgent appointments seen the same day

95.3%

England 77% · area 73% · ▼ 4.7 pts on Jun 2026 · small numbers

Appointments in the month

1,661

929.5 per 1,000 of 1,787 registered patients (England 535.2)

Ranked 2,899th of 5,703 practices in England for routine appointments within 7 days; 30th of 61 in North East and North Cumbria ICB. 1st is fastest.

In July 2026 the practice recorded 1,209 routine appointments, of which 56.5% took place within 7 days of being booked, about the England figure. Of 43 appointments the practice classed as clinically urgent, 95.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,209

Same day 26%1 day 6%2 to 7 days 24%8 to 14 days 12%15 to 21 days 5%22 to 28 days 6%Over 28 days 21%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 43

Same day 95%1 day 5%2 to 7 days 0%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,660

Same day 41%1 day 6%2 to 7 days 19%8 to 14 days 9%15 to 21 days 4%22 to 28 days 4%Over 28 days 16%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 707

Same day 64%1 day 6%2 to 7 days 20%8 to 14 days 8%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	85.4%	60.1%
With a GP (rather than a nurse or other staff)	42.6%	44.5%
Same day, all appointment types	41.1%	44.7%
Missed by the patient (did not attend)	4.1%	4.3%
Appointments per 1,000 registered patients	929.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,210
General consultation, acute (urgent)	43
Planned clinics	11
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	58%	70.7%	100%	41.4%	1,573	885.7
July 2026	56.5%	68.1%	95.3%	41.1%	1,661	929.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Lanchester Medical Centre DH7 0LP	1.1 mi	81%	96%	100%
Annfield Plain Surgery DH9 7TD	2.4 mi	92%	98%	82%
Browney House Surgery DH7 9YT	2.4 mi	73%	92%	50%
Drs Lambert & Ng DH9 7XT	2.5 mi	37%	71%	58%
Tanfield View Medical Group DH9 8AD	3.1 mi	49%	70%	79%
Stanley Medical Group DH9 0AB	3.2 mi	51%	73%	69%

More practices near DH7 0BD · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.