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Bensham Family Practice

Sidney Grove, Gateshead, NE8 2XB · 0191 4776955
Part of Gateshead Central South PCN in North East and North Cumbria ICB · Gateshead. NHS code A85002.

July 2026 at a glance

Routine appointments seen within 7 days

61.4%

England 58% · area 55% · ▲ 7.5 pts on Jun 2026

Routine appointments seen within 14 days

91.5%

England 77% · area 72% · ▲ 2 pts on Jun 2026

Urgent appointments seen the same day

81.9%

England 77% · area 71% · ▲ 1.8 pts on Jun 2026

Appointments in the month

1,581

431.4 per 1,000 of 3,665 registered patients (England 535.2)

Ranked 2,472nd of 5,703 practices in England for routine appointments within 7 days; 17th of 51 in North East and North Cumbria ICB; 2,810th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 363 routine appointments, of which 61.4% took place within 7 days of being booked, 3 points above the England figure. Of 421 appointments the practice classed as clinically urgent, 81.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 363

Same day 22%1 day 7%2 to 7 days 33%8 to 14 days 30%15 to 21 days 5%22 to 28 days 2%Over 28 days 1%

Urgent appointments 421

Same day 82%1 day 3%2 to 7 days 8%8 to 14 days 5%15 to 21 days 0%22 to 28 days 1%Over 28 days 0%

All appointments 1,581

Same day 36%1 day 6%2 to 7 days 24%8 to 14 days 18%15 to 21 days 8%22 to 28 days 5%Over 28 days 3%

Appointments with a GP 754

Same day 57%1 day 5%2 to 7 days 17%8 to 14 days 16%15 to 21 days 3%22 to 28 days 1%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	82.2%	60.1%
With a GP (rather than a nurse or other staff)	47.7%	44.5%
Same day, all appointment types	35.7%	44.7%
Missed by the patient (did not attend)	4.8%	4.3%
Appointments per 1,000 registered patients	431.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	363
General consultation, acute (urgent)	421
Planned clinics	41
Planned clinical procedures	544
Unplanned clinical activity	17
Clinical triage	123
Walk-in	0
Home and care home visits	28

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	53.9%	89.5%	80.1%	35.3%	1,548	422.1
July 2026	61.4%	91.5%	81.9%	35.7%	1,581	431.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Second Street Surgery NE8 2UR	0.1 mi	40%	72%	63%
Oxford Tce & Rawling Rd Medical Group NE8 1RQ	0.4 mi	50%	66%	78%
Central Gateshead Medical Group NE8 1NB	0.6 mi	73%	93%	85%
Bewick Road Surgery NE8 4DP	0.7 mi	27%	50%	63%
Glenpark & Teams Medical Services NE11 9FJ	0.9 mi	37%	59%	87%
Millennium Family Practice NE8 1AD	0.9 mi	37%	85%	91%

More practices near NE8 2XB · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.