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St. Albans Medical Group

Felling Health Centre, Stephenson Terrace, Felling, Gateshead, NE10 9QG · 0191 4692316
Part of Gateshead East PCN in North East and North Cumbria ICB · Gateshead. NHS code A85011.

July 2026 at a glance

Routine appointments seen within 7 days
91.1%
England 58% · area 55% · ▲ 1.4 pts on Jun 2026
Routine appointments seen within 14 days
95.1%
England 77% · area 72% · ▼ 1 pts on Jun 2026
Urgent appointments seen the same day
81.8%
England 77% · area 71% · no change on Jun 2026
Appointments in the month
3,739
533.7 per 1,000 of 7,006 registered patients (England 535.2)

Ranked 313th of 5,703 practices in England for routine appointments within 7 days; 1st of 51 in North East and North Cumbria ICB; 2,832nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 973 routine appointments, of which 91.1% took place within 7 days of being booked, 33 points above the England figure. Of 435 appointments the practice classed as clinically urgent, 81.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 973

Same day 79%1 day 2%2 to 7 days 10%8 to 14 days 4%15 to 21 days 3%22 to 28 days 2%Over 28 days 1%

Urgent appointments 435

Same day 82%1 day 6%2 to 7 days 8%8 to 14 days 3%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 3,738

Same day 56%1 day 6%2 to 7 days 13%8 to 14 days 9%15 to 21 days 7%22 to 28 days 4%Over 28 days 5%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,096

Same day 79%1 day 7%2 to 7 days 9%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face71.9%60.1%
With a GP (rather than a nurse or other staff)56.1%44.5%
Same day, all appointment types56.3%44.7%
Missed by the patient (did not attend)4.1%4.3%
Appointments per 1,000 registered patients533.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine895
General consultation, acute (urgent)435
Planned clinics619
Planned clinical procedures480
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits215

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202689.7%96.1%81.8%61.3%4,107583.4
July 202691.1%95.1%81.8%56.3%3,739533.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Crowhall Medical Centre
NE10 9QG
0 mi72%84%86%
Longrigg Medical Centre
NE10 8PH
0.9 mi37%61%98%
Pelaw Medical Practice
NE10 0RR
1.2 mi31%69%69%
Beacon View Medical Centre
NE9 6YS
1.2 mi82%90%81%
Fell Cottage Surgery
NE9 5XY
1.2 mi24%58%56%
St. Anthony's Health Centre
NE6 2NN
1.4 mi53%79%89%

More practices near NE10 9QG · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.