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West Road Medical Centre
170 West Road, Fenham, Newcastle Upon Tyne, NE4 9QB · 0191 2822890
Part of West End Family Health PCN in North East and North Cumbria ICB · Newcastle upon Tyne. NHS code A86012.
July 2026 at a glance
Ranked 4,164th of 5,703 practices in England for routine appointments within 7 days; 34th of 51 in North East and North Cumbria ICB; 2,417th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,054 routine appointments, of which 42% took place within 7 days of being booked, 16 points below the England figure. Of 1,071 appointments the practice classed as clinically urgent, 84.9% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,054
4 appointments had an unknown booking gap and are excluded.
Urgent appointments 1,071
All appointments 4,569
4 appointments had an unknown booking gap and are excluded.
Appointments with a GP 1,791
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 82.3% | 60.1% |
| With a GP (rather than a nurse or other staff) | 39.2% | 44.5% |
| Same day, all appointment types | 30.6% | 44.7% |
| Missed by the patient (did not attend) | 7.9% | 4.3% |
| Appointments per 1,000 registered patients | 371.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,018 |
| General consultation, acute (urgent) | 1,071 |
| Planned clinics | 1,029 |
| Planned clinical procedures | 898 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 210 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 42.1% | 54.4% | 79.4% | 34.3% | 4,002 | 327.4 |
| July 2026 | 42% | 49.2% | 84.9% | 30.6% | 4,573 | 371.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Prospect Medical Centre NE4 8AY | 0.4 mi | 86% | 89% | 24% |
| Holmside Medical Group NE4 8QB | 0.5 mi | 36% | 47% | 81% |
| Fenham Hall Surgery NE4 9XD | 0.6 mi | 64% | 90% | 88% |
| Dilston Medical Centre NE4 5AB | 0.6 mi | 88% | 94% | 44% |
| Elswick Family Practice NE4 6SH | 0.8 mi | 33% | 46% | 27% |
| Betts Avenue Medical Group NE15 6TQ | 0.8 mi | 29% | 54% | 80% |
More practices near NE4 9QB · All practices in North East and North Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.