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Happy House Surgery

Durham Road, Sunderland, SR3 4BY · 0191 5282222
Part of Sunderland Central PCN in North East and North Cumbria ICB · Sunderland. NHS code A89041.

July 2026 at a glance

Routine appointments seen within 7 days

64.3%

England 58% · area 59% · ▼ 1.7 pts on Jun 2026

Routine appointments seen within 14 days

95.9%

England 77% · area 80% · ▼ 0.7 pts on Jun 2026

Urgent appointments seen the same day

51.8%

England 77% · area 69% · ▲ 0.3 pts on Jun 2026

Appointments in the month

5,061

627.1 per 1,000 of 8,071 registered patients (England 535.2)

Ranked 2,190th of 5,703 practices in England for routine appointments within 7 days; 12th of 36 in North East and North Cumbria ICB; 4,963rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 417 routine appointments, of which 64.3% took place within 7 days of being booked, 6 points above the England figure. Of 776 appointments the practice classed as clinically urgent, 51.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 417

Same day 37%1 day 8%2 to 7 days 19%8 to 14 days 32%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

Urgent appointments 776

Same day 52%1 day 6%2 to 7 days 32%8 to 14 days 9%15 to 21 days 0%22 to 28 days 1%Over 28 days 1%

All appointments 5,061

Same day 43%1 day 6%2 to 7 days 26%8 to 14 days 19%15 to 21 days 3%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 1,090

Same day 47%1 day 6%2 to 7 days 8%8 to 14 days 37%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	71.3%	60.1%
With a GP (rather than a nurse or other staff)	21.5%	44.5%
Same day, all appointment types	42.9%	44.7%
Missed by the patient (did not attend)	4.9%	4.3%
Appointments per 1,000 registered patients	627.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	417
General consultation, acute (urgent)	776
Planned clinics	1,651
Planned clinical procedures	949
Unplanned clinical activity	27
Clinical triage	673
Walk-in	0
Home and care home visits	22

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	66%	96.6%	51.5%	43.2%	5,053	625.4
July 2026	64.3%	95.9%	51.8%	42.9%	5,061	627.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Broadway Medical Practice SR3 4HG	0.4 mi	59%	95%	90%
Springwell Medical Group SR3 4HG	0.4 mi	54%	76%	91%
New Silksworth Medical Practice SR3 2AN	1.2 mi	43%	66%	64%
Village Surgery Partnership SR3 2AN	1.2 mi	63%	81%	80%
Chester Surgery SR4 7TU	1.3 mi	86%	94%	85%
Hylton Medical Group SR4 7XF	1.4 mi	59%	95%	95%

More practices near SR3 4BY · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.