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South Street Surgery

Ilkeston Health Centre, South Street, Ilkeston, DE7 5PZ · 0115 9322933
Part of Erewash PCN in Derby and Derbyshire ICB · Erewash. NHS code C81022.

July 2026 at a glance

Routine appointments seen within 7 days

37.8%

England 58% · area 51% · ▲ 1.6 pts on Jun 2026

Routine appointments seen within 14 days

83%

England 77% · area 72% · ▼ 1.6 pts on Jun 2026

Urgent appointments seen the same day

75%

England 77% · area 77% · ▼ 4.6 pts on Jun 2026

Appointments in the month

1,790

433.7 per 1,000 of 4,127 registered patients (England 535.2)

Ranked 4,531st of 5,703 practices in England for routine appointments within 7 days; 67th of 101 in Derby and Derbyshire ICB; 3,578th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 500 routine appointments, of which 37.8% took place within 7 days of being booked, 20 points below the England figure. Of 527 appointments the practice classed as clinically urgent, 75% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 500

Same day 6%1 day 4%2 to 7 days 28%8 to 14 days 45%15 to 21 days 10%22 to 28 days 4%Over 28 days 4%

Urgent appointments 527

Same day 75%1 day 6%2 to 7 days 11%8 to 14 days 7%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 1,790

Same day 28%1 day 5%2 to 7 days 23%8 to 14 days 30%15 to 21 days 8%22 to 28 days 4%Over 28 days 3%

Appointments with a GP 1,011

Same day 42%1 day 5%2 to 7 days 19%8 to 14 days 27%15 to 21 days 5%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	74%	60.1%
With a GP (rather than a nurse or other staff)	56.5%	44.5%
Same day, all appointment types	27.9%	44.7%
Missed by the patient (did not attend)	3.5%	4.3%
Appointments per 1,000 registered patients	433.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	500
General consultation, acute (urgent)	527
Planned clinics	30
Planned clinical procedures	669
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	36.2%	84.6%	79.6%	29%	1,750	425.4
July 2026	37.8%	83%	75%	27.9%	1,790	433.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Gladstone House Surgery DE7 5QS	0.1 mi	46%	73%	49%
Littlewick Medical Centre DE7 5PR	0.2 mi	48%	76%	81%
Eden Surgery DE7 5AN	0.5 mi	44%	54%	75%
Old Station Surgery DE7 8ES	0.7 mi	37%	57%	72%
West Hallam Medical Ctr DE7 6GR	2.1 mi	37%	57%	73%
C84705	2.9 mi	–	–	–

More practices near DE7 5PZ · All practices in Derby and Derbyshire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.