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HomeLeicester, Leicestershire and Rutland ICB › Heath Lane Surgery

Heath Lane Surgery

Heath Lane, Earl Shilton, Leicester, LE9 7PB · 01455 844431
Part of Bosworth PCN in Leicester, Leicestershire and Rutland ICB · Hinckley and Bosworth. NHS code C82121.

July 2026 at a glance

Routine appointments seen within 7 days
87.7%
England 58% · area 49% · ▼ 0.6 pts on Jun 2026
Routine appointments seen within 14 days
92.6%
England 77% · area 66% · ▼ 0.3 pts on Jun 2026
Urgent appointments seen the same day
99.2%
England 77% · area 71% · ▲ 3.4 pts on Jun 2026
Appointments in the month
7,408
500.3 per 1,000 of 14,807 registered patients (England 535.2)

Ranked 510th of 5,703 practices in England for routine appointments within 7 days; 1st of 43 in Leicester, Leicestershire and Rutland ICB; 65th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,973 routine appointments, of which 87.7% took place within 7 days of being booked, 30 points above the England figure. Of 123 appointments the practice classed as clinically urgent, 99.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,973

Same day 78%1 day 2%2 to 7 days 7%8 to 14 days 5%15 to 21 days 3%22 to 28 days 2%Over 28 days 3%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 123

Same day 99%1 day 0%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 7,395

Same day 42%1 day 6%2 to 7 days 12%8 to 14 days 12%15 to 21 days 9%22 to 28 days 11%Over 28 days 8%

13 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,972

Same day 66%1 day 1%2 to 7 days 6%8 to 14 days 8%15 to 21 days 5%22 to 28 days 8%Over 28 days 5%

What the appointments were

MeasureThis practiceEngland
Face to face71.6%60.1%
With a GP (rather than a nurse or other staff)40.1%44.5%
Same day, all appointment types41.8%44.7%
Missed by the patient (did not attend)3%4.3%
Appointments per 1,000 registered patients500.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,872
General consultation, acute (urgent)123
Planned clinics2,656
Planned clinical procedures977
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits190

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202688.3%92.9%95.8%42.1%7,584512.4
July 202687.7%92.6%99.2%41.8%7,408500.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Barwell & Hollycroft Medical Centres
LE9 8DS
1.2 mi44%66%86%
The Old School Surgery
LE9 4LJ
2.5 mi63%80%81%
The Centre Surgery
LE10 1DS
3 mi48%73%85%
Maples Family Med.pract.
LE10 1DS
3 mi85%90%74%
Castle Mead Medical Centre
LE10 1DS
3 mi69%80%93%
Station View Health Centre
LE10 1UA
3.2 mi39%77%79%

More practices near LE9 7PB · All practices in Leicester, Leicestershire and Rutland ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.