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Crown House Surgery

Retford Primary Care Centre, Retford Hospital, North Road, Retford, DN22 7XF · 01777 703672
Part of Retford and Villages PCN in Nottingham and Nottinghamshire ICB · Bassetlaw. NHS code C84035.

July 2026 at a glance

Routine appointments seen within 7 days
34.3%
England 58% · area 71% · ▲ 5.6 pts on Jun 2026
Routine appointments seen within 14 days
56.4%
England 77% · area 87% · ▲ 12.9 pts on Jun 2026
Urgent appointments seen the same day
94.5%
England 77% · area 91% · ▼ 1.3 pts on Jun 2026
Appointments in the month
8,653
757.6 per 1,000 of 11,422 registered patients (England 535.2)

Ranked 4,800th of 5,703 practices in England for routine appointments within 7 days; 6th of 7 in Nottingham and Nottinghamshire ICB; 793rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 853 routine appointments, of which 34.3% took place within 7 days of being booked, 24 points below the England figure. Of 525 appointments the practice classed as clinically urgent, 94.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 853

Same day 8%1 day 12%2 to 7 days 14%8 to 14 days 22%15 to 21 days 26%22 to 28 days 6%Over 28 days 11%

Urgent appointments 525

Same day 94%1 day 4%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 8,651

Same day 28%1 day 14%2 to 7 days 23%8 to 14 days 13%15 to 21 days 8%22 to 28 days 4%Over 28 days 10%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,752

Same day 34%1 day 19%2 to 7 days 23%8 to 14 days 12%15 to 21 days 4%22 to 28 days 3%Over 28 days 5%

What the appointments were

MeasureThis practiceEngland
Face to face38.9%60.1%
With a GP (rather than a nurse or other staff)31.8%44.5%
Same day, all appointment types28%44.7%
Missed by the patient (did not attend)2%4.3%
Appointments per 1,000 registered patients757.6535.2
Appointment type (as recorded by the practice)Count
General consultation, routine853
General consultation, acute (urgent)525
Planned clinics799
Planned clinical procedures1,688
Unplanned clinical activity35
Clinical triage2,691
Walk-in0
Home and care home visits3

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202628.7%43.5%95.8%27.1%8,830771.9
July 202634.3%56.4%94.5%28%8,653757.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Kingfisher Family Practice
DN22 7XF
0 mi93%94%86%
Riverside Health Partnership
DN22 6FB
0.3 mi41%66%92%
North Leverton Surgery
DN22 0AB
5.3 mi27%44%80%
Larwood Health Partnership
S81 0HH
6.4 mi75%96%88%
Tuxford Medical Centre
NG22 0HT
7 mi93%96%66%
Newgate Medical Group
S80 1HP
7.3 mi82%96%96%

More practices near DN22 7XF · All practices in Nottingham and Nottinghamshire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.