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Highcroft Surgery

High Street, Arnold, Nottingham, NG5 7BQ · 0115 8832330
Part of Arnold and Calverton PCN in Nottingham and Nottinghamshire ICB · Gedling. NHS code C84055.

July 2026 at a glance

Routine appointments seen within 7 days

42.6%

England 58% · area 50% · ▲ 2.2 pts on Jun 2026

Routine appointments seen within 14 days

72.1%

England 77% · area 69% · ▲ 10.5 pts on Jun 2026

Urgent appointments seen the same day

68.4%

England 77% · area 76% · ▲ 1.2 pts on Jun 2026

Appointments in the month

14,269

1,284.2 per 1,000 of 11,111 registered patients (England 535.2)

Ranked 4,108th of 5,703 practices in England for routine appointments within 7 days; 62nd of 107 in Nottingham and Nottinghamshire ICB; 4,125th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,282 routine appointments, of which 42.6% took place within 7 days of being booked, 15 points below the England figure. Of 2,820 appointments the practice classed as clinically urgent, 68.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,282

Same day 7%1 day 11%2 to 7 days 25%8 to 14 days 29%15 to 21 days 11%22 to 28 days 12%Over 28 days 5%

Urgent appointments 2,820

Same day 75%1 day 6%2 to 7 days 13%8 to 14 days 4%15 to 21 days 1%22 to 28 days 0%Over 28 days 1%

265 appointments had an unknown booking gap and are excluded.

All appointments 13,993

Same day 57%1 day 8%2 to 7 days 15%8 to 14 days 9%15 to 21 days 4%22 to 28 days 3%Over 28 days 3%

276 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,764

Same day 53%1 day 12%2 to 7 days 22%8 to 14 days 10%15 to 21 days 1%22 to 28 days 0%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	76.7%	60.1%
With a GP (rather than a nurse or other staff)	35.3%	44.5%
Same day, all appointment types	57.5%	44.7%
Missed by the patient (did not attend)	1.2%	4.3%
Appointments per 1,000 registered patients	1,284.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,208
General consultation, acute (urgent)	3,085
Planned clinics	2,948
Planned clinical procedures	1,131
Unplanned clinical activity	0
Clinical triage	45
Walk-in	0
Home and care home visits	123

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	40.4%	61.6%	67.2%	58.7%	15,355	1,374.3
July 2026	42.6%	72.1%	68.4%	57.5%	14,269	1,284.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Stenhouse Medical Centre NG5 7BP	0.1 mi	31%	45%	82%
Daybrook Medical Practice NG5 6HP	0.5 mi	36%	57%	74%
Tudor House Medical Practice NG5 3HU	1.3 mi	21%	49%	89%
Plains View Surgery NG3 5LB	1.3 mi	56%	72%	71%
Elmswood Surgery NG5 4AD	1.5 mi	60%	64%	48%
The Alice Medical Centre NG5 5HW	1.6 mi	83%	89%	40%

More practices near NG5 7BQ · All practices in Nottingham and Nottinghamshire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.