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West Oak Surgery
319 Westdale Lane, Mapperley, Nottingham, NG3 6EW · 0115 9525320
Part of Synergy Health PCN in Nottingham and Nottinghamshire ICB · Gedling. NHS code C84696.
July 2026 at a glance
Ranked 851st of 5,703 practices in England for routine appointments within 7 days; 13th of 107 in Nottingham and Nottinghamshire ICB. 1st is fastest.
In July 2026 the practice recorded 917 routine appointments, of which 81.8% took place within 7 days of being booked, 24 points above the England figure. Of 5 appointments the practice classed as clinically urgent, 80% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 917
Urgent appointments 5
All appointments 2,021
Appointments with a GP 1,111
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 80.5% | 60.1% |
| With a GP (rather than a nurse or other staff) | 55% | 44.5% |
| Same day, all appointment types | 19.6% | 44.7% |
| Missed by the patient (did not attend) | 4.4% | 4.3% |
| Appointments per 1,000 registered patients | 420.3 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 917 |
| General consultation, acute (urgent) | 5 |
| Planned clinics | 642 |
| Planned clinical procedures | 0 |
| Unplanned clinical activity | 0 |
| Clinical triage | 260 |
| Walk-in | 0 |
| Home and care home visits | 0 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 72.3% | 92.8% | 54.5% | 20.7% | 1,836 | 380.4 |
| July 2026 | 81.8% | 94.7% | 80% | 19.6% | 2,021 | 420.3 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Unity Surgery NG3 6EU | 0.2 mi | 46% | 66% | 84% |
| Plains View Surgery NG3 5LB | 0.6 mi | 56% | 72% | 71% |
| Westdale Lane Surgery NG4 3JA | 1.2 mi | – | – | – |
| Jubilee Park Medical Partnership NG4 3DQ | 1.4 mi | 35% | 65% | 83% |
| Elmswood Surgery NG5 4AD | 1.4 mi | 60% | 64% | 48% |
| Bakersfield Medical Centre NG3 7EJ | 1.5 mi | 91% | 98% | 30% |
More practices near NG3 6EW · All practices in Nottingham and Nottinghamshire ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.