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West Oak Surgery

319 Westdale Lane, Mapperley, Nottingham, NG3 6EW · 0115 9525320
Part of Synergy Health PCN in Nottingham and Nottinghamshire ICB · Gedling. NHS code C84696.

July 2026 at a glance

Routine appointments seen within 7 days
81.8%
England 58% · area 50% · ▲ 9.5 pts on Jun 2026
Routine appointments seen within 14 days
94.7%
England 77% · area 69% · ▲ 1.9 pts on Jun 2026
Urgent appointments seen the same day
80%
England 77% · area 76% · ▲ 25.5 pts on Jun 2026 · small numbers
Appointments in the month
2,021
420.3 per 1,000 of 4,809 registered patients (England 535.2)

Ranked 851st of 5,703 practices in England for routine appointments within 7 days; 13th of 107 in Nottingham and Nottinghamshire ICB. 1st is fastest.

In July 2026 the practice recorded 917 routine appointments, of which 81.8% took place within 7 days of being booked, 24 points above the England figure. Of 5 appointments the practice classed as clinically urgent, 80% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 917

Same day 27%1 day 19%2 to 7 days 35%8 to 14 days 13%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

Urgent appointments 5

Same day 80%1 day 20%2 to 7 days 0%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,021

Same day 20%1 day 13%2 to 7 days 28%8 to 14 days 18%15 to 21 days 11%22 to 28 days 5%Over 28 days 6%

Appointments with a GP 1,111

Same day 25%1 day 21%2 to 7 days 36%8 to 14 days 11%15 to 21 days 3%22 to 28 days 3%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face80.5%60.1%
With a GP (rather than a nurse or other staff)55%44.5%
Same day, all appointment types19.6%44.7%
Missed by the patient (did not attend)4.4%4.3%
Appointments per 1,000 registered patients420.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine917
General consultation, acute (urgent)5
Planned clinics642
Planned clinical procedures0
Unplanned clinical activity0
Clinical triage260
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202672.3%92.8%54.5%20.7%1,836380.4
July 202681.8%94.7%80%19.6%2,021420.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Unity Surgery
NG3 6EU
0.2 mi46%66%84%
Plains View Surgery
NG3 5LB
0.6 mi56%72%71%
Westdale Lane Surgery
NG4 3JA
1.2 mi
Jubilee Park Medical Partnership
NG4 3DQ
1.4 mi35%65%83%
Elmswood Surgery
NG5 4AD
1.4 mi60%64%48%
Bakersfield Medical Centre
NG3 7EJ
1.5 mi91%98%30%

More practices near NG3 6EW · All practices in Nottingham and Nottinghamshire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.