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Heacham Group Practice
45 Station Road, Heacham, Kings Lynn, PE31 7EX · 01485 572769
Part of West Norfolk Coastal PCN in Norfolk and Suffolk ICB · King's Lynn and West Norfolk. NHS code D82027.
July 2026 at a glance
Ranked 169th of 5,703 practices in England for routine appointments within 7 days; 1st of 96 in Norfolk and Suffolk ICB. 1st is fastest.
In July 2026 the practice recorded 4,136 routine appointments, of which 94.6% took place within 7 days of being booked, 36 points above the England figure. Of 3 appointments the practice classed as clinically urgent, 66.7% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 4,136
3 appointments had an unknown booking gap and are excluded.
Urgent appointments 3
All appointments 7,261
4 appointments had an unknown booking gap and are excluded.
Appointments with a GP 1,241
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 85.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 17.1% | 44.5% |
| Same day, all appointment types | 52.8% | 44.7% |
| Missed by the patient (did not attend) | 2.8% | 4.3% |
| Appointments per 1,000 registered patients | 960.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 4,139 |
| General consultation, acute (urgent) | 3 |
| Planned clinics | 248 |
| Planned clinical procedures | 1,250 |
| Unplanned clinical activity | 22 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 39 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 93.1% | 95.8% | – | 53.5% | 7,529 | 993 |
| July 2026 | 94.6% | 96.7% | 66.7% | 52.8% | 7,265 | 960.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| The Woottons Surgery PE30 3PT | 8.6 mi | 54% | 72% | 9% |
| Grimston Medical Centre PE32 1DW | 9.7 mi | 21% | 26% | 74% |
| St James Medical Practice PE30 2FQ | 9.8 mi | 39% | 58% | 82% |
| Burnham Surgery PE31 8EN | 10.3 mi | 22% | 34% | 72% |
| Vida Healthcare PE30 4DY | 10.9 mi | 60% | 79% | 88% |
| Great Massingham Surgery PE32 2JQ | 11.6 mi | 42% | 52% | 98% |
More practices near PE31 7EX · All practices in Norfolk and Suffolk ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.