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Church Hill Surgery

Station Road, Pulham Market, Diss, IP21 4TX · 01379 676227
Part of South Norfolk Hip PCN in Norfolk and Suffolk ICB · South Norfolk. NHS code D82046.

July 2026 at a glance

Routine appointments seen within 7 days

26%

England 58% · area 42% · ▼ 3.3 pts on Jun 2026

Routine appointments seen within 14 days

61.4%

England 77% · area 62% · ▲ 1.1 pts on Jun 2026

Urgent appointments seen the same day

90.5%

England 77% · area 80% · ▲ 2.9 pts on Jun 2026

Appointments in the month

4,123

913.8 per 1,000 of 4,512 registered patients (England 535.2)

Ranked 5,305th of 5,703 practices in England for routine appointments within 7 days; 79th of 96 in Norfolk and Suffolk ICB; 1,513th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,825 routine appointments, of which 26% took place within 7 days of being booked, 32 points below the England figure. Of 686 appointments the practice classed as clinically urgent, 90.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,825

Same day 6%1 day 3%2 to 7 days 17%8 to 14 days 35%15 to 21 days 18%22 to 28 days 10%Over 28 days 10%

Urgent appointments 686

Same day 91%1 day 2%2 to 7 days 3%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 4,117

Same day 39%1 day 4%2 to 7 days 14%8 to 14 days 19%15 to 21 days 11%22 to 28 days 7%Over 28 days 6%

6 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,083

Same day 32%1 day 9%2 to 7 days 19%8 to 14 days 20%15 to 21 days 8%22 to 28 days 7%Over 28 days 6%

What the appointments were

Measure	This practice	England
Face to face	63.1%	60.1%
With a GP (rather than a nurse or other staff)	26.4%	44.5%
Same day, all appointment types	39.1%	44.7%
Missed by the patient (did not attend)	2.4%	4.3%
Appointments per 1,000 registered patients	913.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,792
General consultation, acute (urgent)	686
Planned clinics	129
Planned clinical procedures	5
Unplanned clinical activity	0
Clinical triage	7
Walk-in	0
Home and care home visits	48

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	29.3%	60.3%	87.6%	41%	4,241	939.3
July 2026	26%	61.4%	90.5%	39.1%	4,123	913.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Harleston Medical Practice IP20 9AT	3.5 mi	80%	86%	93%
Long Stratton Medical Partnership NR15 2UY	4.3 mi	50%	63%	95%
Parish Fields Practice IP22 4WG	6.1 mi	22%	49%	91%
Lawns Practice IP22 4WG	6.1 mi	39%	51%	64%
D83069	6.6 mi	–	–	–
D83043	8.3 mi	–	–	–

More practices near IP21 4TX · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.