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Alexandra & Crestview Surgeries

Alexandra Road, Lowestoft, NR32 1PL · 01502 526062
Part of Lowestoft PCN in Norfolk and Suffolk ICB · East Suffolk. NHS code D83002.

July 2026 at a glance

Routine appointments seen within 7 days

46.2%

England 58% · area 42% · ▲ 3.2 pts on Jun 2026

Routine appointments seen within 14 days

57.7%

England 77% · area 62% · ▲ 3.1 pts on Jun 2026

Urgent appointments seen the same day

61.6%

England 77% · area 80% · ▼ 2.2 pts on Jun 2026

Appointments in the month

8,153

530.7 per 1,000 of 15,364 registered patients (England 535.2)

Ranked 3,784th of 5,703 practices in England for routine appointments within 7 days; 36th of 96 in Norfolk and Suffolk ICB; 4,536th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,623 routine appointments, of which 46.2% took place within 7 days of being booked, 12 points below the England figure. Of 988 appointments the practice classed as clinically urgent, 61.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,623

Same day 9%1 day 5%2 to 7 days 32%8 to 14 days 12%15 to 21 days 11%22 to 28 days 20%Over 28 days 11%

Urgent appointments 988

Same day 62%1 day 7%2 to 7 days 6%8 to 14 days 7%15 to 21 days 11%22 to 28 days 5%Over 28 days 3%

All appointments 8,153

Same day 19%1 day 6%2 to 7 days 20%8 to 14 days 13%15 to 21 days 12%22 to 28 days 22%Over 28 days 9%

Appointments with a GP 2,928

Same day 33%1 day 7%2 to 7 days 21%8 to 14 days 5%15 to 21 days 7%22 to 28 days 22%Over 28 days 5%

What the appointments were

Measure	This practice	England
Face to face	88.9%	60.1%
With a GP (rather than a nurse or other staff)	35.9%	44.5%
Same day, all appointment types	18.8%	44.7%
Missed by the patient (did not attend)	3.9%	4.3%
Appointments per 1,000 registered patients	530.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,549
General consultation, acute (urgent)	988
Planned clinics	3,314
Planned clinical procedures	272
Unplanned clinical activity	0
Clinical triage	789
Walk-in	0
Home and care home visits	142

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	43%	54.6%	63.8%	18.5%	8,274	537.8
July 2026	46.2%	57.7%	61.6%	18.8%	8,153	530.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
High Street Surgery NR32 1JE	0.2 mi	85%	92%	–
Kirkley Mill Health Centre NR33 0HF	0.9 mi	5%	8%	81%
Bridge Road Surgery NR32 3LJ	1.6 mi	36%	53%	76%
Victoria Road Surgery NR33 9LU	1.7 mi	68%	81%	48%
Andaman Surgery NR33 9DF	2.2 mi	46%	91%	–
Rosedale Surgery NR33 8LG	2.5 mi	16%	22%	60%

More practices near NR32 1PL · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.