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Burlington Primary Care

12-14 Burlington Road, Ipswich, IP1 2EU · 01473 211661
Part of Orwell PCN in Norfolk and Suffolk ICB · Ipswich. NHS code D83008.

July 2026 at a glance

Routine appointments seen within 7 days
73.6%
England 58% · area 62% · ▼ 1.2 pts on Jun 2026
Routine appointments seen within 14 days
82.7%
England 77% · area 77% · ▼ 0.8 pts on Jun 2026
Urgent appointments seen the same day
77.7%
England 77% · area 75% · ▼ 1.4 pts on Jun 2026
Appointments in the month
11,180
699.9 per 1,000 of 15,973 registered patients (England 535.2)

Ranked 1,461st of 5,703 practices in England for routine appointments within 7 days; 11th of 32 in Norfolk and Suffolk ICB; 3,334th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 730 routine appointments, of which 73.6% took place within 7 days of being booked, 15 points above the England figure. Of 3,514 appointments the practice classed as clinically urgent, 77.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 730

Same day 46%1 day 7%2 to 7 days 21%8 to 14 days 9%15 to 21 days 9%22 to 28 days 5%Over 28 days 3%

Urgent appointments 3,514

Same day 78%1 day 9%2 to 7 days 11%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 11,180

Same day 60%1 day 6%2 to 7 days 13%8 to 14 days 10%15 to 21 days 5%22 to 28 days 3%Over 28 days 3%

Appointments with a GP 2,916

Same day 77%1 day 8%2 to 7 days 11%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face29.7%60.1%
With a GP (rather than a nurse or other staff)26.1%44.5%
Same day, all appointment types59.8%44.7%
Missed by the patient (did not attend)2.3%4.3%
Appointments per 1,000 registered patients699.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine615
General consultation, acute (urgent)3,514
Planned clinics3,665
Planned clinical procedures1,308
Unplanned clinical activity0
Clinical triage936
Walk-in0
Home and care home visits116

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202674.8%83.5%79.1%61.1%11,268705.9
July 202673.6%82.7%77.7%59.8%11,180699.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Barrack Lane Medical Centre
IP1 3NQ
0.1 mi74%88%52%
Ivry Street Medical Practice
IP1 3QW
0.4 mi24%31%82%
DR Solway and DR Roy Practice
IP4 2PZ
0.8 mi62%86%85%
Orchard Medical Practice
IP4 2PZ
0.8 mi59%63%81%
Cardinal Medical Practice
IP1 5EN
1.1 mi85%98%87%
Hawthorn Drive Surgery
IP2 0QQ
1.3 mi57%77%55%

More practices near IP1 2EU · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.