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Howard House Surgery
31 Orwell Road, Felixstowe, IP11 7DD · 01394 282706
Part of East Suffolk PCN in Norfolk and Suffolk ICB · East Suffolk. NHS code D83015.
July 2026 at a glance
Ranked 3,590th of 5,703 practices in England for routine appointments within 7 days; 23rd of 32 in Norfolk and Suffolk ICB; 4,151st of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,651 routine appointments, of which 48.3% took place within 7 days of being booked, 10 points below the England figure. Of 2,011 appointments the practice classed as clinically urgent, 68.1% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,651
Urgent appointments 2,011
All appointments 5,545
Appointments with a GP 690
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 62% | 60.1% |
| With a GP (rather than a nurse or other staff) | 12.4% | 44.5% |
| Same day, all appointment types | 37.5% | 44.7% |
| Missed by the patient (did not attend) | 0.9% | 4.3% |
| Appointments per 1,000 registered patients | 678 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,537 |
| General consultation, acute (urgent) | 2,011 |
| Planned clinics | 331 |
| Planned clinical procedures | 112 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 256 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 35.4% | 53.1% | 70.2% | 37.7% | 5,623 | 684.4 |
| July 2026 | 48.3% | 72.4% | 68.1% | 37.5% | 5,545 | 678 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Grove Medical Centre IP11 9GA | 0.7 mi | 51% | 66% | 92% |
| Haven Health IP11 2XD | 1 mi | 84% | 89% | 48% |
| F81221 | 3.9 mi | – | – | – |
| F81019 | 4.2 mi | – | – | – |
| The Peninsula Practice IP12 3DA | 5.2 mi | 97% | 97% | 69% |
| Martlesham Surgery IP5 3SL | 7.6 mi | 91% | 97% | 44% |
More practices near IP11 7DD · All practices in Norfolk and Suffolk ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.