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Market Cross Surgery
7 Market Place, Mildenhall, Bury St. Edmunds, IP28 7EG · 01638 713109
Part of Forest Heath PCN in Norfolk and Suffolk ICB · West Suffolk. NHS code D83018.
July 2026 at a glance
Ranked 3,230th of 5,703 practices in England for routine appointments within 7 days; 13th of 22 in Norfolk and Suffolk ICB; 314th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,462 routine appointments, of which 52.7% took place within 7 days of being booked, 5 points below the England figure. Of 4,875 appointments the practice classed as clinically urgent, 97.3% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,462
Urgent appointments 4,875
All appointments 8,759
Appointments with a GP 3,055
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 45.7% | 60.1% |
| With a GP (rather than a nurse or other staff) | 34.9% | 44.5% |
| Same day, all appointment types | 67.7% | 44.7% |
| Missed by the patient (did not attend) | 2% | 4.3% |
| Appointments per 1,000 registered patients | 679.1 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,444 |
| General consultation, acute (urgent) | 4,875 |
| Planned clinics | 22 |
| Planned clinical procedures | 38 |
| Unplanned clinical activity | 0 |
| Clinical triage | 372 |
| Walk-in | 0 |
| Home and care home visits | 86 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 52.5% | 73.6% | 97.4% | 68.2% | 9,511 | 735.2 |
| July 2026 | 52.7% | 70.4% | 97.3% | 67.7% | 8,759 | 679.1 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| The Reynard Surgery IP28 8JZ | 2.8 mi | 69% | 80% | 98% |
| Lakenheath Surgery IP27 9EP | 4.8 mi | 63% | 83% | 31% |
| D81014 | 7.1 mi | – | – | – |
| Oakfield Surgery CB8 7JG | 7.9 mi | 67% | 67% | 90% |
| Orchard House Surgery CB8 8NU | 8.1 mi | 56% | 91% | 93% |
| The Rookery Medical Centre CB8 8NW | 8.1 mi | 40% | 69% | 87% |
More practices near IP28 7EG · All practices in Norfolk and Suffolk ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.