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The Holbrook and Shotley Practice
The Surgery, The Street, Holbrook, Ipswich, IP9 2QS · 01473 328263
Part of South Rural PCN in Norfolk and Suffolk ICB · Babergh. NHS code D83020.
July 2026 at a glance
Ranked 4,860th of 5,703 practices in England for routine appointments within 7 days; 27th of 32 in Norfolk and Suffolk ICB; 4,046th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,169 routine appointments, of which 33.5% took place within 7 days of being booked, 25 points below the England figure. Of 1,069 appointments the practice classed as clinically urgent, 69.6% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,169
Urgent appointments 1,069
All appointments 4,615
Appointments with a GP 1,846
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 96.7% | 60.1% |
| With a GP (rather than a nurse or other staff) | 40% | 44.5% |
| Same day, all appointment types | 36.1% | 44.7% |
| Missed by the patient (did not attend) | 3.2% | 4.3% |
| Appointments per 1,000 registered patients | 573.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,169 |
| General consultation, acute (urgent) | 1,069 |
| Planned clinics | 51 |
| Planned clinical procedures | 509 |
| Unplanned clinical activity | 0 |
| Clinical triage | 469 |
| Walk-in | 0 |
| Home and care home visits | 261 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 46% | 63.5% | 73.1% | 38% | 4,234 | 526.2 |
| July 2026 | 33.5% | 63.3% | 69.6% | 36.1% | 4,615 | 573.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Ravenswood Medical Practice IP3 9QJ | 3.7 mi | 78% | 89% | 92% |
| Felixstowe Road Medical Practice IP3 9BN | 4.5 mi | 73% | 90% | 78% |
| Hawthorn Drive Surgery IP2 0QQ | 4.6 mi | 57% | 77% | 55% |
| The Derby Road Practice IP3 8DN | 4.6 mi | 51% | 57% | 71% |
| F81757 | 4.9 mi | – | – | – |
| Orchard Medical Practice IP4 2PZ | 5.1 mi | 59% | 63% | 81% |
More practices near IP9 2QS · All practices in Norfolk and Suffolk ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.