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The Rookery Medical Centre

The Rookery, Newmarket, CB8 8NW · 01638 665711
Part of Forest Heath PCN in Norfolk and Suffolk ICB · West Suffolk. NHS code D83029.

July 2026 at a glance

Routine appointments seen within 7 days
39.5%
England 58% · area 57% · ▼ 7.1 pts on Jun 2026
Routine appointments seen within 14 days
68.9%
England 77% · area 77% · ▼ 11.8 pts on Jun 2026
Urgent appointments seen the same day
87%
England 77% · area 77% · ▼ 0.3 pts on Jun 2026
Appointments in the month
6,348
460.7 per 1,000 of 13,780 registered patients (England 535.2)

Ranked 4,379th of 5,703 practices in England for routine appointments within 7 days; 19th of 22 in Norfolk and Suffolk ICB; 2,100th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,295 routine appointments, of which 39.5% took place within 7 days of being booked, 19 points below the England figure. Of 1,914 appointments the practice classed as clinically urgent, 87% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,295

Same day 8%1 day 7%2 to 7 days 24%8 to 14 days 29%15 to 21 days 21%22 to 28 days 7%Over 28 days 3%

Urgent appointments 1,914

Same day 87%1 day 3%2 to 7 days 5%8 to 14 days 3%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 6,348

Same day 59%1 day 4%2 to 7 days 15%8 to 14 days 11%15 to 21 days 6%22 to 28 days 3%Over 28 days 1%

Appointments with a GP 4,221

Same day 66%1 day 4%2 to 7 days 10%8 to 14 days 10%15 to 21 days 7%22 to 28 days 3%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face45.1%60.1%
With a GP (rather than a nurse or other staff)66.5%44.5%
Same day, all appointment types59.1%44.7%
Missed by the patient (did not attend)2.6%4.3%
Appointments per 1,000 registered patients460.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,295
General consultation, acute (urgent)1,914
Planned clinics1,184
Planned clinical procedures12
Unplanned clinical activity0
Clinical triage1,131
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202646.6%80.7%87.3%56.3%6,647482.4
July 202639.5%68.9%87%59.1%6,348460.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Orchard House Surgery
CB8 8NU
0.1 mi56%91%93%
Oakfield Surgery
CB8 7JG
0.4 mi67%67%90%
D810513.7 mi
The Reynard Surgery
IP28 8JZ
5.5 mi69%80%98%
D810556.3 mi
D810146.8 mi

More practices near CB8 8NW · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.