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Cutlers Hill Surgery

Bungay Road, Halesworth, IP19 8SG · 01986 874618
Part of South Waveney PCN in Norfolk and Suffolk ICB · East Suffolk. NHS code D83035.

July 2026 at a glance

Routine appointments seen within 7 days
38.7%
England 58% · area 42% · ▼ 0.6 pts on Jun 2026
Routine appointments seen within 14 days
71.4%
England 77% · area 62% · ▼ 1.5 pts on Jun 2026
Urgent appointments seen the same day
94.1%
England 77% · area 80% · ▲ 0.7 pts on Jun 2026
Appointments in the month
7,845
732.4 per 1,000 of 10,712 registered patients (England 535.2)

Ranked 4,457th of 5,703 practices in England for routine appointments within 7 days; 54th of 96 in Norfolk and Suffolk ICB; 866th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,334 routine appointments, of which 38.7% took place within 7 days of being booked, 19 points below the England figure. Of 3,102 appointments the practice classed as clinically urgent, 94.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,334

Same day 7%1 day 5%2 to 7 days 27%8 to 14 days 33%15 to 21 days 16%22 to 28 days 9%Over 28 days 3%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 3,102

Same day 94%1 day 2%2 to 7 days 1%8 to 14 days 1%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 7,844

Same day 53%1 day 4%2 to 7 days 14%8 to 14 days 16%15 to 21 days 8%22 to 28 days 4%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 508

Same day 69%1 day 3%2 to 7 days 3%8 to 14 days 15%15 to 21 days 11%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face68.3%60.1%
With a GP (rather than a nurse or other staff)6.5%44.5%
Same day, all appointment types52.7%44.7%
Missed by the patient (did not attend)2.8%4.3%
Appointments per 1,000 registered patients732.4535.2
Appointment type (as recorded by the practice)Count
General consultation, routine3,262
General consultation, acute (urgent)3,102
Planned clinics9
Planned clinical procedures7
Unplanned clinical activity0
Clinical triage352
Walk-in0
Home and care home visits281

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202639.3%72.9%93.4%53.3%7,837732.2
July 202638.7%71.4%94.1%52.7%7,845732.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Sole Bay H/C
IP18 6GY
6.7 mi34%54%89%
Bungay Medical Centre
NR35 1LP
7.6 mi40%53%69%
Beccles Medical Centre
NR34 9NX
7.6 mi17%34%53%
D830698.3 mi
D830538.9 mi
Harleston Medical Practice
IP20 9AT
9.6 mi80%86%93%

More practices near IP19 8SG · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.