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Eye Health Centre

Castleton Way, Eye, IP23 7DD · 01379 870689
Part of East Suffolk PCN in Norfolk and Suffolk ICB · Mid Suffolk. NHS code D83043.

July 2026 at a glance

Routine appointments seen within 7 days

13.7%

England 58% · area 62% · ▼ 1.2 pts on Jun 2026

Routine appointments seen within 14 days

26.7%

England 77% · area 77% · ▼ 0.7 pts on Jun 2026

Urgent appointments seen the same day

83.4%

England 77% · area 75% · no change on Jun 2026

Appointments in the month

3,848

608.9 per 1,000 of 6,320 registered patients (England 535.2)

Ranked 5,666th of 5,703 practices in England for routine appointments within 7 days; 32nd of 32 in Norfolk and Suffolk ICB; 2,647th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 416 routine appointments, of which 13.7% took place within 7 days of being booked, 44 points below the England figure. Of 957 appointments the practice classed as clinically urgent, 83.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 416

Same day 4%1 day 4%2 to 7 days 6%8 to 14 days 13%15 to 21 days 25%22 to 28 days 19%Over 28 days 30%

Urgent appointments 957

Same day 83%1 day 6%2 to 7 days 5%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

All appointments 3,848

Same day 27%1 day 5%2 to 7 days 25%8 to 14 days 22%15 to 21 days 8%22 to 28 days 5%Over 28 days 7%

Appointments with a GP 694

Same day 44%1 day 6%2 to 7 days 8%8 to 14 days 13%15 to 21 days 3%22 to 28 days 10%Over 28 days 16%

What the appointments were

Measure	This practice	England
Face to face	51.4%	60.1%
With a GP (rather than a nurse or other staff)	18%	44.5%
Same day, all appointment types	26.9%	44.7%
Missed by the patient (did not attend)	3.2%	4.3%
Appointments per 1,000 registered patients	608.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	416
General consultation, acute (urgent)	957
Planned clinics	1,273
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	344
Walk-in	0
Home and care home visits	50

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	14.9%	27.4%	83.4%	27.4%	3,874	613.1
July 2026	13.7%	26.7%	83.4%	26.9%	3,848	608.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
D82022	4.1 mi	–	–	–
D82031	4.1 mi	–	–	–
Mendlesham Medical Group IP14 5SQ	5.5 mi	50%	71%	78%
D83033	5.8 mi	–	–	–
Debenham Group Practice IP14 6QU	7.1 mi	15%	27%	47%
Fressingfield Medical Centre IP21 5PJ	7.5 mi	37%	56%	76%

More practices near IP23 7DD · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.