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Grove Medical Centre

Grove Road, Felixstowe, IP11 9GA · 01394 283197
Part of Orwell PCN in Norfolk and Suffolk ICB · East Suffolk. NHS code D83048.

July 2026 at a glance

Routine appointments seen within 7 days

50.6%

England 58% · area 62% · ▼ 27.4 pts on Jun 2026

Routine appointments seen within 14 days

66.1%

England 77% · area 77% · ▼ 16.6 pts on Jun 2026

Urgent appointments seen the same day

91.5%

England 77% · area 75% · ▲ 2.6 pts on Jun 2026

Appointments in the month

14,713

821.9 per 1,000 of 17,902 registered patients (England 535.2)

Ranked 3,402nd of 5,703 practices in England for routine appointments within 7 days; 21st of 32 in Norfolk and Suffolk ICB; 1,339th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 251 routine appointments, of which 50.6% took place within 7 days of being booked, 7 points below the England figure. Of 1,862 appointments the practice classed as clinically urgent, 91.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 251

Same day 16%1 day 7%2 to 7 days 27%8 to 14 days 16%15 to 21 days 18%22 to 28 days 11%Over 28 days 5%

Urgent appointments 1,862

Same day 92%1 day 3%2 to 7 days 3%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 14,711

Same day 58%1 day 4%2 to 7 days 6%8 to 14 days 8%15 to 21 days 9%22 to 28 days 8%Over 28 days 6%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,013

Same day 85%1 day 4%2 to 7 days 5%8 to 14 days 3%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	40.1%	60.1%
With a GP (rather than a nurse or other staff)	20.5%	44.5%
Same day, all appointment types	58.3%	44.7%
Missed by the patient (did not attend)	1.4%	4.3%
Appointments per 1,000 registered patients	821.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	251
General consultation, acute (urgent)	1,862
Planned clinics	1,954
Planned clinical procedures	1,757
Unplanned clinical activity	0
Clinical triage	7,265
Walk-in	0
Home and care home visits	138

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	78%	82.7%	88.9%	58.5%	14,259	798
July 2026	50.6%	66.1%	91.5%	58.3%	14,713	821.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Howard House Surgery IP11 7DD	0.7 mi	48%	72%	68%
Haven Health IP11 2XD	1.1 mi	84%	89%	48%
F81221	4.3 mi	–	–	–
The Peninsula Practice IP12 3DA	4.6 mi	97%	97%	69%
F81019	4.7 mi	–	–	–
Martlesham Surgery IP5 3SL	7 mi	91%	97%	44%

More practices near IP11 9GA · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.