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Hardwicke House Group Practice

Stour Street, Sudbury, CO10 2AY · 01787 370011
Part of Sudbury PCN in Norfolk and Suffolk ICB · Babergh. NHS code D83060.

July 2026 at a glance

Routine appointments seen within 7 days

70.3%

England 58% · area 57% · ▲ 2.2 pts on Jun 2026

Routine appointments seen within 14 days

83.1%

England 77% · area 77% · ▲ 3.2 pts on Jun 2026

Urgent appointments seen the same day

63.3%

England 77% · area 77% · ▲ 1.1 pts on Jun 2026

Appointments in the month

10,859

451.1 per 1,000 of 24,072 registered patients (England 535.2)

Ranked 1,729th of 5,703 practices in England for routine appointments within 7 days; 4th of 22 in Norfolk and Suffolk ICB; 4,446th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 4,127 routine appointments, of which 70.3% took place within 7 days of being booked, 12 points above the England figure. Of 3,269 appointments the practice classed as clinically urgent, 63.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 4,127

Same day 28%1 day 7%2 to 7 days 36%8 to 14 days 13%15 to 21 days 9%22 to 28 days 5%Over 28 days 2%

2 appointments had an unknown booking gap and are excluded.

Urgent appointments 3,269

Same day 63%1 day 6%2 to 7 days 14%8 to 14 days 8%15 to 21 days 4%22 to 28 days 3%Over 28 days 2%

All appointments 10,857

Same day 41%1 day 8%2 to 7 days 23%8 to 14 days 13%15 to 21 days 7%22 to 28 days 5%Over 28 days 4%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,942

Same day 53%1 day 9%2 to 7 days 28%8 to 14 days 5%15 to 21 days 3%22 to 28 days 2%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	88.8%	60.1%
With a GP (rather than a nurse or other staff)	45.5%	44.5%
Same day, all appointment types	41%	44.7%
Missed by the patient (did not attend)	2.5%	4.3%
Appointments per 1,000 registered patients	451.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	4,129
General consultation, acute (urgent)	3,269
Planned clinics	241
Planned clinical procedures	1,134
Unplanned clinical activity	0
Clinical triage	33
Walk-in	0
Home and care home visits	537

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	68.1%	79.9%	62.2%	39%	11,324	470.4
July 2026	70.3%	83.1%	63.3%	41%	10,859	451.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Siam Surgery CO10 2DZ	1.2 mi	32%	73%	78%
Y00293	6.3 mi	–	–	–
Clare Guildhall Surgery CO10 8NY	6.8 mi	43%	86%	97%
F81068	7.6 mi	–	–	–
F81119	7.8 mi	–	–	–
D83006	9.1 mi	–	–	–

More practices near CO10 2AY · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.