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Shephall Health Centre

Ridlins End, Stevenage, SG2 9QZ · 01438 312097
Part of Stevenage South PCN in Central East ICB · Stevenage. NHS code E82056.

July 2026 at a glance

Routine appointments seen within 7 days

38.9%

England 58% · area 51% · ▼ 0.1 pts on Jun 2026

Routine appointments seen within 14 days

71.8%

England 77% · area 70% · ▲ 7.7 pts on Jun 2026

Urgent appointments seen the same day

53.3%

England 77% · area 76% · ▲ 2.1 pts on Jun 2026

Appointments in the month

3,614

346.2 per 1,000 of 10,438 registered patients (England 535.2)

Ranked 4,440th of 5,703 practices in England for routine appointments within 7 days; 29th of 45 in Central East ICB; 4,908th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,172 routine appointments, of which 38.9% took place within 7 days of being booked, 19 points below the England figure. Of 1,668 appointments the practice classed as clinically urgent, 53.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,172

Same day 9%1 day 4%2 to 7 days 26%8 to 14 days 33%15 to 21 days 18%22 to 28 days 8%Over 28 days 2%

Urgent appointments 1,668

Same day 53%1 day 9%2 to 7 days 18%8 to 14 days 6%15 to 21 days 11%22 to 28 days 2%Over 28 days 1%

All appointments 3,613

Same day 31%1 day 6%2 to 7 days 21%8 to 14 days 17%15 to 21 days 14%22 to 28 days 6%Over 28 days 4%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,432

Same day 47%1 day 7%2 to 7 days 16%8 to 14 days 8%15 to 21 days 16%22 to 28 days 5%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	75.3%	60.1%
With a GP (rather than a nurse or other staff)	39.7%	44.5%
Same day, all appointment types	30.8%	44.7%
Missed by the patient (did not attend)	5.1%	4.3%
Appointments per 1,000 registered patients	346.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,172
General consultation, acute (urgent)	1,668
Planned clinics	542
Planned clinical procedures	52
Unplanned clinical activity	0
Clinical triage	2
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	39%	64.1%	51.2%	30.4%	3,500	334.3
July 2026	38.9%	71.8%	53.3%	30.8%	3,614	346.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Bedwell Medical Centre SG1 1LQ	1.1 mi	65%	83%	85%
Knebworth & Marymead Practice SG3 6ER	1.8 mi	37%	48%	80%
King George & Manor House Surgeries SG1 3HT	2 mi	53%	60%	88%
Stanmore Medical Group SG1 3QA	2.2 mi	11%	34%	61%
The Symonds Green Health Centre SG1 2JW	2.8 mi	55%	80%	64%
Watton Place Clinic SG14 3SY	3.1 mi	64%	83%	90%

More practices near SG2 9QZ · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.