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The Maples

Vancouver Road, Broxbourne, EN10 6FD · 01992 450040
Part of Broxbourne Alliance PCN in Central East ICB · Broxbourne. NHS code E82063.

July 2026 at a glance

Routine appointments seen within 7 days

55%

England 58% · area 51% · ▲ 5.8 pts on Jun 2026

Routine appointments seen within 14 days

80.4%

England 77% · area 70% · ▼ 3.3 pts on Jun 2026

Urgent appointments seen the same day

24.9%

England 77% · area 76% · ▼ 1.2 pts on Jun 2026

Appointments in the month

7,026

573.6 per 1,000 of 12,248 registered patients (England 535.2)

Ranked 3,032nd of 5,703 practices in England for routine appointments within 7 days; 19th of 45 in Central East ICB; 5,498th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,315 routine appointments, of which 55% took place within 7 days of being booked, 3 points below the England figure. Of 647 appointments the practice classed as clinically urgent, 24.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,315

Same day 15%1 day 8%2 to 7 days 33%8 to 14 days 25%15 to 21 days 11%22 to 28 days 6%Over 28 days 3%

Urgent appointments 647

Same day 25%1 day 18%2 to 7 days 36%8 to 14 days 19%15 to 21 days 2%22 to 28 days 0%Over 28 days 0%

All appointments 7,009

Same day 64%1 day 5%2 to 7 days 13%8 to 14 days 10%15 to 21 days 3%22 to 28 days 2%Over 28 days 2%

17 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,366

Same day 64%1 day 5%2 to 7 days 16%8 to 14 days 11%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	28.7%	60.1%
With a GP (rather than a nurse or other staff)	47.9%	44.5%
Same day, all appointment types	64.3%	44.7%
Missed by the patient (did not attend)	1.2%	4.3%
Appointments per 1,000 registered patients	573.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,315
General consultation, acute (urgent)	647
Planned clinics	196
Planned clinical procedures	153
Unplanned clinical activity	36
Clinical triage	2,801
Walk-in	0
Home and care home visits	37

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	49.2%	83.7%	26.1%	61.3%	7,011	571.2
July 2026	55%	80.4%	24.9%	64.3%	7,026	573.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
High Street Surgery EN8 0BX	1.1 mi	82%	98%	67%
Stockwell Lodge Med.ctr. EN7 6HL	1.2 mi	70%	79%	85%
Warden Lodge Medical Practice EN8 8NW	1.6 mi	60%	86%	68%
Park Lane Surgery EN10 7NQ	1.7 mi	38%	52%	90%
Cromwell Medical Centre EN7 5DL	1.7 mi	63%	86%	–
Stanhope Surgery EN8 7DJ	2.4 mi	46%	83%	71%

More practices near EN10 6FD · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.