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South Street Surgery

83 South Street, Bishop's Stortford, CM23 3AP · 01279 465700
Part of Stort Valley & Villages PCN in Central East ICB · East Hertfordshire. NHS code E82074.

July 2026 at a glance

Routine appointments seen within 7 days
41.1%
England 58% · area 51% · ▼ 5.5 pts on Jun 2026
Routine appointments seen within 14 days
64.3%
England 77% · area 70% · ▼ 4.8 pts on Jun 2026
Urgent appointments seen the same day
83.5%
England 77% · area 76% · ▼ 2.5 pts on Jun 2026
Appointments in the month
8,248
357.1 per 1,000 of 23,099 registered patients (England 535.2)

Ranked 4,234th of 5,703 practices in England for routine appointments within 7 days; 28th of 45 in Central East ICB; 2,634th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,816 routine appointments, of which 41.1% took place within 7 days of being booked, 17 points below the England figure. Of 3,624 appointments the practice classed as clinically urgent, 83.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,816

Same day 12%1 day 10%2 to 7 days 19%8 to 14 days 23%15 to 21 days 15%22 to 28 days 12%Over 28 days 9%

2 appointments had an unknown booking gap and are excluded.

Urgent appointments 3,624

Same day 83%1 day 8%2 to 7 days 6%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 8,246

Same day 47%1 day 9%2 to 7 days 14%8 to 14 days 13%15 to 21 days 8%22 to 28 days 6%Over 28 days 4%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,890

Same day 51%1 day 12%2 to 7 days 15%8 to 14 days 12%15 to 21 days 6%22 to 28 days 3%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face55.6%60.1%
With a GP (rather than a nurse or other staff)47.2%44.5%
Same day, all appointment types46.7%44.7%
Missed by the patient (did not attend)3.4%4.3%
Appointments per 1,000 registered patients357.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine3,550
General consultation, acute (urgent)3,624
Planned clinics1
Planned clinical procedures31
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits268

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202646.6%69.1%86%46.8%8,219358.1
July 202641.1%64.3%83.5%46.7%8,248357.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Church Street Partnership
CM23 2LY
0.2 mi48%83%83%
Helix Medical Centre
CM23 5JH
0.6 mi60%73%12%
F810533 mi
Central Surgery
CM21 9AQ
3.8 mi30%80%88%
F810044 mi
Much Hadham Health Centre
SG10 6DE
4 mi79%95%68%

More practices near CM23 3AP · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.