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The Garden City Surgery

59 Station Road, Letchworth Garden City, SG6 3BJ · 01462 624000
Part of Icknield PCN in Central East ICB · North Hertfordshire. NHS code E82661.

July 2026 at a glance

Routine appointments seen within 7 days

25.9%

England 58% · area 51% · ▼ 5.3 pts on Jun 2026

Routine appointments seen within 14 days

56.7%

England 77% · area 70% · ▼ 2.4 pts on Jun 2026

Urgent appointments seen the same day

57.1%

England 77% · area 76% · ▲ 3.5 pts on Jun 2026

Appointments in the month

2,238

278.2 per 1,000 of 8,045 registered patients (England 535.2)

Ranked 5,309th of 5,703 practices in England for routine appointments within 7 days; 39th of 45 in Central East ICB; 4,763rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 471 routine appointments, of which 25.9% took place within 7 days of being booked, 32 points below the England figure. Of 786 appointments the practice classed as clinically urgent, 57.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 471

Same day 8%1 day 6%2 to 7 days 12%8 to 14 days 31%15 to 21 days 11%22 to 28 days 27%Over 28 days 5%

Urgent appointments 786

Same day 57%1 day 17%2 to 7 days 20%8 to 14 days 4%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 2,238

Same day 26%1 day 10%2 to 7 days 19%8 to 14 days 21%15 to 21 days 8%22 to 28 days 8%Over 28 days 7%

Appointments with a GP 824

Same day 13%1 day 10%2 to 7 days 20%8 to 14 days 23%15 to 21 days 7%22 to 28 days 17%Over 28 days 9%

What the appointments were

Measure	This practice	England
Face to face	94.4%	60.1%
With a GP (rather than a nurse or other staff)	36.8%	44.5%
Same day, all appointment types	25.9%	44.7%
Missed by the patient (did not attend)	15%	4.3%
Appointments per 1,000 registered patients	278.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	471
General consultation, acute (urgent)	786
Planned clinics	423
Planned clinical procedures	63
Unplanned clinical activity	0
Clinical triage	43
Walk-in	0
Home and care home visits	2

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	31.2%	59.1%	53.6%	26.3%	2,176	269.7
July 2026	25.9%	56.7%	57.1%	25.9%	2,238	278.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Birchwood and Sollershott Surgeries SG6 4UB	0.1 mi	20%	45%	32%
The Nevells Road Surgery SG6 4TS	0.2 mi	32%	44%	78%
The Baldock Surgery SG7 6BP	1.8 mi	46%	66%	65%
E81022	2.5 mi	–	–	–
Regal Chambers Surgery SG5 1LL	2.9 mi	25%	30%	95%
Bancroft Medical Centre SG5 1LH	3 mi	60%	70%	90%

More practices near SG6 3BJ · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.