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The Civic Medical Centre

18-20 Bethecar Road, Harrow, HA1 1SE · 020 84279445
Part of Health Alliance PCN in West and North London ICB · Harrow. NHS code E84617.

July 2026 at a glance

Routine appointments seen within 7 days
67.6%
England 58% · area 67% · ▲ 5.3 pts on Jun 2026
Routine appointments seen within 14 days
93.6%
England 77% · area 85% · ▲ 22.7 pts on Jun 2026
Urgent appointments seen the same day
20.7%
England 77% · area 67% · ▼ 1.2 pts on Jun 2026
Appointments in the month
2,191
291.6 per 1,000 of 7,514 registered patients (England 535.2)

Ranked 1,930th of 5,703 practices in England for routine appointments within 7 days; 138th of 301 in West and North London ICB; 5,531st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 173 routine appointments, of which 67.6% took place within 7 days of being booked, 9 points above the England figure. Of 322 appointments the practice classed as clinically urgent, 20.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 173

Same day 5%1 day 4%2 to 7 days 59%8 to 14 days 26%15 to 21 days 6%22 to 28 days 1%Over 28 days 0%

Urgent appointments 322

Same day 21%1 day 19%2 to 7 days 33%8 to 14 days 16%15 to 21 days 6%22 to 28 days 4%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

All appointments 2,190

Same day 18%1 day 9%2 to 7 days 46%8 to 14 days 19%15 to 21 days 5%22 to 28 days 3%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 836

Same day 34%1 day 9%2 to 7 days 32%8 to 14 days 20%15 to 21 days 3%22 to 28 days 2%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face53.5%60.1%
With a GP (rather than a nurse or other staff)38.2%44.5%
Same day, all appointment types17.9%44.7%
Missed by the patient (did not attend)9.6%4.3%
Appointments per 1,000 registered patients291.6535.2
Appointment type (as recorded by the practice)Count
General consultation, routine173
General consultation, acute (urgent)323
Planned clinics59
Planned clinical procedures296
Unplanned clinical activity0
Clinical triage1,317
Walk-in0
Home and care home visits1

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202662.3%70.9%21.9%18.4%2,139287.3
July 202667.6%93.6%20.7%17.9%2,191291.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Headstone Road Surgery
HA1 1PG
0.2 mi92%97%64%
Pinner View Medical Centre
HA1 4QG
0.6 mi80%97%76%
The Northwick Surgery
HA1 2NU
0.6 mi67%74%
The Pinner Road Surgery
HA1 4JS
0.7 mi72%89%74%
St. Peter's Medical Centre
HA1 4BS
0.9 mi79%94%65%
Kenton Bridge Medical Centre - DR Raja
HA3 0YX
1 mi98%99%75%

More practices near HA1 1SE · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.