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Carlton Surgery

112 Hounslow Road, Feltham, TW14 0AX · 020 88903930
Part of Feltham and Bedfont PCN in West and North London ICB · Hounslow. NHS code E85024.

July 2026 at a glance

Routine appointments seen within 7 days

30.5%

England 58% · area 67% · ▲ 0.7 pts on Jun 2026

Routine appointments seen within 14 days

44.3%

England 77% · area 85% · ▼ 6.7 pts on Jun 2026

Urgent appointments seen the same day

79.2%

England 77% · area 67% · ▲ 0.1 pts on Jun 2026

Appointments in the month

3,359

637 per 1,000 of 5,273 registered patients (England 535.2)

Ranked 5,045th of 5,703 practices in England for routine appointments within 7 days; 280th of 301 in West and North London ICB; 3,171st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 341 routine appointments, of which 30.5% took place within 7 days of being booked, 28 points below the England figure. Of 472 appointments the practice classed as clinically urgent, 79.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 341

Same day 18%1 day 3%2 to 7 days 9%8 to 14 days 14%15 to 21 days 22%22 to 28 days 15%Over 28 days 18%

Urgent appointments 472

Same day 79%1 day 5%2 to 7 days 10%8 to 14 days 2%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

All appointments 3,359

Same day 35%1 day 20%2 to 7 days 13%8 to 14 days 7%15 to 21 days 16%22 to 28 days 6%Over 28 days 4%

Appointments with a GP 1,270

Same day 37%1 day 20%2 to 7 days 18%8 to 14 days 6%15 to 21 days 8%22 to 28 days 6%Over 28 days 5%

What the appointments were

Measure	This practice	England
Face to face	71.9%	60.1%
With a GP (rather than a nurse or other staff)	37.8%	44.5%
Same day, all appointment types	34.6%	44.7%
Missed by the patient (did not attend)	3.1%	4.3%
Appointments per 1,000 registered patients	637	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	341
General consultation, acute (urgent)	472
Planned clinics	187
Planned clinical procedures	777
Unplanned clinical activity	53
Clinical triage	524
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	29.8%	51%	79.1%	38.7%	3,772	719.4
July 2026	30.5%	44.3%	79.2%	34.6%	3,359	637

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Gill Medical Practice TW14 0AB	0.1 mi	100%	100%	90%
Clifford House Medical Centre TW13 5AD	0.4 mi	52%	65%	90%
St Davids Practice TW13 4GU	0.6 mi	91%	95%	88%
The Practice Feltham TW13 4GU	0.6 mi	18%	28%	72%
Queens Park Medical Practice TW13 4GU	0.6 mi	56%	67%	53%
Pentelow Practice TW14 9EF	0.6 mi	22%	35%	74%

More practices near TW14 0AX · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.