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Gordon House Surgery

Mattock Lane Health Ctr, 78 Mattock Lane, West Ealing, London, W13 9NZ · 020 87995699
Part of The Ealing Network PCN in West and North London ICB · Ealing. NHS code E85026.

July 2026 at a glance

Routine appointments seen within 7 days

11.2%

England 58% · area 67% · ▼ 2.1 pts on Jun 2026

Routine appointments seen within 14 days

18.5%

England 77% · area 85% · ▼ 4.7 pts on Jun 2026

Urgent appointments seen the same day

33.8%

England 77% · area 67% · ▼ 1.1 pts on Jun 2026

Appointments in the month

7,252

479.3 per 1,000 of 15,130 registered patients (England 535.2)

Ranked 5,688th of 5,703 practices in England for routine appointments within 7 days; 300th of 301 in West and North London ICB; 5,401st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 809 routine appointments, of which 11.2% took place within 7 days of being booked, 47 points below the England figure. Of 3,145 appointments the practice classed as clinically urgent, 33.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 809

Same day 3%1 day 2%2 to 7 days 6%8 to 14 days 7%15 to 21 days 51%22 to 28 days 23%Over 28 days 7%

Urgent appointments 3,145

Same day 34%1 day 4%2 to 7 days 23%8 to 14 days 7%15 to 21 days 9%22 to 28 days 16%Over 28 days 7%

All appointments 7,252

Same day 28%1 day 4%2 to 7 days 17%8 to 14 days 10%15 to 21 days 14%22 to 28 days 15%Over 28 days 12%

Appointments with a GP 3,320

Same day 28%1 day 4%2 to 7 days 20%8 to 14 days 7%15 to 21 days 16%22 to 28 days 18%Over 28 days 8%

What the appointments were

Measure	This practice	England
Face to face	78.2%	60.1%
With a GP (rather than a nurse or other staff)	45.8%	44.5%
Same day, all appointment types	27.8%	44.7%
Missed by the patient (did not attend)	6.4%	4.3%
Appointments per 1,000 registered patients	479.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	809
General consultation, acute (urgent)	3,145
Planned clinics	1,343
Planned clinical procedures	902
Unplanned clinical activity	90
Clinical triage	765
Walk-in	0
Home and care home visits	17

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	13.3%	23.2%	34.9%	34.8%	7,097	468.8
July 2026	11.2%	18.5%	33.8%	27.8%	7,252	479.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Mattock Lane Health Centre W13 9NZ	0 mi	15%	45%	50%
The Corfton Road Surgery W13 8AG	0.3 mi	54%	80%	80%
Northfields Surgery W13 9QP	0.4 mi	59%	71%	72%
Grosvenor House Surgery W13 9BE	0.5 mi	51%	76%	60%
The Avenue Surgery W13 8LA	0.6 mi	50%	56%	71%
Elthorne Park Surgery W7 2JJ	0.6 mi	55%	77%	54%

More practices near W13 9NZ · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.