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The New Surgery

143a Uxbridge Road, Shepherds Bush, London, W12 9RD · 020 87431511
Part of North Hammersmith & Fulham PCN in West and North London ICB · Hammersmith and Fulham. NHS code E85042.

July 2026 at a glance

Routine appointments seen within 7 days

29.4%

England 58% · area 67% · ▼ 3.9 pts on Jun 2026

Routine appointments seen within 14 days

49.8%

England 77% · area 85% · ▼ 3.6 pts on Jun 2026

Urgent appointments seen the same day

82%

England 77% · area 67% · ▲ 3.2 pts on Jun 2026

Appointments in the month

2,889

365.6 per 1,000 of 7,902 registered patients (England 535.2)

Ranked 5,128th of 5,703 practices in England for routine appointments within 7 days; 281st of 301 in West and North London ICB; 2,803rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,427 routine appointments, of which 29.4% took place within 7 days of being booked, 29 points below the England figure. Of 640 appointments the practice classed as clinically urgent, 82% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,427

Same day 10%1 day 2%2 to 7 days 17%8 to 14 days 20%15 to 21 days 32%22 to 28 days 14%Over 28 days 4%

Urgent appointments 640

Same day 82%1 day 4%2 to 7 days 8%8 to 14 days 3%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

All appointments 2,889

Same day 28%1 day 5%2 to 7 days 19%8 to 14 days 16%15 to 21 days 20%22 to 28 days 10%Over 28 days 3%

Appointments with a GP 1,968

Same day 35%1 day 6%2 to 7 days 17%8 to 14 days 12%15 to 21 days 22%22 to 28 days 7%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	75.9%	60.1%
With a GP (rather than a nurse or other staff)	68.1%	44.5%
Same day, all appointment types	27.6%	44.7%
Missed by the patient (did not attend)	4.1%	4.3%
Appointments per 1,000 registered patients	365.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,427
General consultation, acute (urgent)	640
Planned clinics	12
Planned clinical procedures	161
Unplanned clinical activity	12
Clinical triage	66
Walk-in	0
Home and care home visits	7

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	33.3%	53.4%	78.8%	29.7%	2,888	367.7
July 2026	29.4%	49.8%	82%	27.6%	2,889	365.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Shepherds Bush Medical Centre W12 7LS	0.1 mi	32%	66%	43%
Canberra Old Oak Surgery W12 7FG	0.3 mi	86%	94%	36%
DR Uppal & Partn, Parkview Ctr for H&w W12 7FG	0.3 mi	28%	71%	88%
DR Rk Kukar, Parkview Ctr for H&w W12 7FG	0.3 mi	35%	51%	44%
DR Canisius & DR Hasan, Parkview Cfh&w W12 7FG	0.3 mi	53%	85%	43%
The Medical Centre, DR Kukar W12 0NF	0.4 mi	28%	38%	53%

More practices near W12 9RD · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.