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Willow Practice

Hounslow Avenue, Hounslow, TW3 2DY · 020 86303476
Part of Hounslow Health PCN in West and North London ICB · Hounslow. NHS code E85600.

July 2026 at a glance

Routine appointments seen within 7 days
44.6%
England 58% · area 67% · ▲ 8 pts on Jun 2026
Routine appointments seen within 14 days
71.2%
England 77% · area 85% · ▲ 2.8 pts on Jun 2026
Urgent appointments seen the same day
72.1%
England 77% · area 67% · ▲ 4.8 pts on Jun 2026
Appointments in the month
3,988
557.5 per 1,000 of 7,154 registered patients (England 535.2)

Ranked 3,949th of 5,703 practices in England for routine appointments within 7 days; 241st of 301 in West and North London ICB; 3,833rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,046 routine appointments, of which 44.6% took place within 7 days of being booked, 13 points below the England figure. Of 427 appointments the practice classed as clinically urgent, 72.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,046

Same day 6%1 day 7%2 to 7 days 32%8 to 14 days 27%15 to 21 days 15%22 to 28 days 7%Over 28 days 6%

Urgent appointments 427

Same day 72%1 day 7%2 to 7 days 11%8 to 14 days 6%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

All appointments 3,988

Same day 63%1 day 4%2 to 7 days 13%8 to 14 days 10%15 to 21 days 6%22 to 28 days 3%Over 28 days 2%

Appointments with a GP 2,722

Same day 76%1 day 3%2 to 7 days 12%8 to 14 days 6%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face42.7%60.1%
With a GP (rather than a nurse or other staff)68.3%44.5%
Same day, all appointment types62.7%44.7%
Missed by the patient (did not attend)3.3%4.3%
Appointments per 1,000 registered patients557.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,046
General consultation, acute (urgent)427
Planned clinics203
Planned clinical procedures21
Unplanned clinical activity0
Clinical triage2,006
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202636.6%68.4%67.3%63.2%3,945554.3
July 202644.6%71.2%72.1%62.7%3,988557.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Redwood Practice
TW3 2DY
0 mi48%74%87%
Kingfisher Practice
TW3 2DY
0 mi33%74%87%
Hiyos
TW3 1NL
0.7 mi67%
Medical Centre
TW3 1NU
0.7 mi67%82%64%
Chestnut Practice
TW3 3LN
0.7 mi56%68%75%
Blue Wing Family Doctor Unit
TW3 3LN
0.7 mi

More practices near TW3 2DY · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.