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Cloister Road Surgery

41-43 Cloister Road, Acton, London, W3 0DF · 020 89924331
Part of Acton PCN in West and North London ICB · Ealing. NHS code E85680.

July 2026 at a glance

Routine appointments seen within 7 days

34.7%

England 58% · area 67% · ▲ 1.4 pts on Jun 2026

Routine appointments seen within 14 days

47.7%

England 77% · area 85% · ▲ 3.6 pts on Jun 2026

Urgent appointments seen the same day

58%

England 77% · area 67% · ▲ 1.2 pts on Jun 2026

Appointments in the month

5,708

561.8 per 1,000 of 10,161 registered patients (England 535.2)

Ranked 4,766th of 5,703 practices in England for routine appointments within 7 days; 268th of 301 in West and North London ICB; 4,723rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 329 routine appointments, of which 34.7% took place within 7 days of being booked, 23 points below the England figure. Of 548 appointments the practice classed as clinically urgent, 58% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 329

Same day 20%1 day 2%2 to 7 days 12%8 to 14 days 13%15 to 21 days 31%22 to 28 days 18%Over 28 days 3%

Urgent appointments 548

Same day 58%1 day 5%2 to 7 days 13%8 to 14 days 13%15 to 21 days 9%22 to 28 days 2%Over 28 days 1%

All appointments 5,707

Same day 57%1 day 5%2 to 7 days 10%8 to 14 days 16%15 to 21 days 8%22 to 28 days 3%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,626

Same day 58%1 day 3%2 to 7 days 11%8 to 14 days 14%15 to 21 days 9%22 to 28 days 4%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	43.6%	60.1%
With a GP (rather than a nurse or other staff)	46%	44.5%
Same day, all appointment types	56.9%	44.7%
Missed by the patient (did not attend)	3.4%	4.3%
Appointments per 1,000 registered patients	561.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	329
General consultation, acute (urgent)	548
Planned clinics	2,178
Planned clinical procedures	32
Unplanned clinical activity	480
Clinical triage	1,863
Walk-in	0
Home and care home visits	12

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	33.3%	44.1%	56.8%	55.8%	5,776	569.6
July 2026	34.7%	47.7%	58%	56.9%	5,708	561.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Horn Lane Surgery W3 6PH	0.5 mi	66%	89%	77%
Park Royal Medical Practice NW10 7NS	0.7 mi	89%	94%	45%
The Churchfield Road Surgery W3 6DL	0.9 mi	86%	94%	40%
The Westway Surgery W12 0PT	0.9 mi	43%	82%	65%
The Boileau Road Surgery W5 3AJ	0.9 mi	68%	79%	55%
Hillcrest Surgery W3 9LA	0.9 mi	57%	99%	68%

More practices near W3 0DF · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.