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The Town Surgery

21 St. Georges Avenue, Southall, UB1 1PZ · 020 88138122
Part of North Southall PCN in West and North London ICB · Ealing. NHS code E85721.

July 2026 at a glance

Routine appointments seen within 7 days

67.3%

England 58% · area 67% · ▲ 1.4 pts on Jun 2026

Routine appointments seen within 14 days

91.5%

England 77% · area 85% · ▲ 7 pts on Jun 2026

Urgent appointments seen the same day

73.4%

England 77% · area 67% · ▼ 0.9 pts on Jun 2026

Appointments in the month

964

450 per 1,000 of 2,142 registered patients (England 535.2)

Ranked 1,958th of 5,703 practices in England for routine appointments within 7 days; 142nd of 301 in West and North London ICB; 3,716th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 810 routine appointments, of which 67.3% took place within 7 days of being booked, 9 points above the England figure. Of 139 appointments the practice classed as clinically urgent, 73.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 810

Same day 28%1 day 8%2 to 7 days 32%8 to 14 days 24%15 to 21 days 6%22 to 28 days 2%Over 28 days 1%

Urgent appointments 139

Same day 73%1 day 12%2 to 7 days 12%8 to 14 days 2%15 to 21 days 0%22 to 28 days 0%Over 28 days 1%

All appointments 964

Same day 34%1 day 9%2 to 7 days 29%8 to 14 days 21%15 to 21 days 5%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 616

Same day 44%1 day 10%2 to 7 days 31%8 to 14 days 12%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	93.8%	60.1%
With a GP (rather than a nurse or other staff)	63.9%	44.5%
Same day, all appointment types	34%	44.7%
Missed by the patient (did not attend)	9.5%	4.3%
Appointments per 1,000 registered patients	450	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	810
General consultation, acute (urgent)	139
Planned clinics	5
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	65.9%	84.5%	74.3%	33.3%	1,000	468.8
July 2026	67.3%	91.5%	73.4%	34%	964	450

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Saluja Clinic UB1 2AY	0.1 mi	84%	91%	100%
The Mwh Practice UB1 1LA	0.1 mi	91%	95%	73%
Lady Margaret Road Medical Centre UB1 2PH	0.1 mi	89%	98%	81%
Sunrise Medical Centre UB1 1HS	0.2 mi	55%	95%	83%
Chepstow Gardens Medical Centre UB1 2RL	0.4 mi	68%	85%	21%
Guru Nanak Medical Centre UB1 1EQ	0.4 mi	29%	56%	52%

More practices near UB1 1PZ · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.