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DR F Khan Carnavon Road Surgery

Carnarvon Road Surgery, 1st Floor, 183-195 North Road, Westcliff-on-Sea, SS0 7AF · 01702 349957
Part of Southend Victoria PCN in Essex ICB · Southend-on-Sea. NHS code F81003.

July 2026 at a glance

Routine appointments seen within 7 days

35.1%

England 58% · area 64% · ▼ 1.6 pts on Jun 2026

Routine appointments seen within 14 days

59.9%

England 77% · area 83% · ▲ 0.3 pts on Jun 2026

Urgent appointments seen the same day

88.3%

England 77% · area 71% · ▼ 5.2 pts on Jun 2026

Appointments in the month

1,473

249.8 per 1,000 of 5,896 registered patients (England 535.2)

Ranked 4,730th of 5,703 practices in England for routine appointments within 7 days; 20th of 21 in Essex ICB; 1,883rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 962 routine appointments, of which 35.1% took place within 7 days of being booked, 23 points below the England figure. Of 205 appointments the practice classed as clinically urgent, 88.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 962

Same day 7%1 day 3%2 to 7 days 24%8 to 14 days 25%15 to 21 days 25%22 to 28 days 12%Over 28 days 2%

Urgent appointments 205

Same day 88%1 day 2%2 to 7 days 5%8 to 14 days 2%15 to 21 days 0%22 to 28 days 1%Over 28 days 0%

All appointments 1,473

Same day 19%1 day 4%2 to 7 days 25%8 to 14 days 21%15 to 21 days 19%22 to 28 days 9%Over 28 days 2%

Appointments with a GP 774

Same day 30%1 day 3%2 to 7 days 13%8 to 14 days 16%15 to 21 days 24%22 to 28 days 12%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	80.1%	60.1%
With a GP (rather than a nurse or other staff)	52.5%	44.5%
Same day, all appointment types	19.3%	44.7%
Missed by the patient (did not attend)	5.5%	4.3%
Appointments per 1,000 registered patients	249.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	962
General consultation, acute (urgent)	205
Planned clinics	147
Planned clinical procedures	16
Unplanned clinical activity	0
Clinical triage	21
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	36.7%	59.6%	93.5%	23.4%	1,457	246.9
July 2026	35.1%	59.9%	88.3%	19.3%	1,473	249.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
DR Navin Kumar SS0 7AF	0 mi	54%	89%	41%
West Road Surgery SS0 7AF	0 mi	77%	90%	43%
Y06389	0.3 mi	–	–	–
Southend Medical Centre SS1 1NX	0.4 mi	48%	74%	73%
The Queensway Surgery SS1 2AB	0.6 mi	74%	91%	78%
Westcliff Medical Centre SS0 8BU	0.6 mi	42%	53%	82%

More practices near SS0 7AF · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.