GPWaits

HomeEssex ICB › Western Road Surgery

Western Road Surgery

41 Western Road, Billericay, CM12 9DX · 01277 658117
Part of Billericay PCN in Essex ICB · Basildon. NHS code F81013.

July 2026 at a glance

Routine appointments seen within 7 days
50.1%
England 58% · area 65% · ▼ 6.2 pts on Jun 2026
Routine appointments seen within 14 days
80.3%
England 77% · area 80% · ▲ 1.2 pts on Jun 2026
Urgent appointments seen the same day
84.6%
England 77% · area 78% · ▼ 2.9 pts on Jun 2026
Appointments in the month
4,686
359.1 per 1,000 of 13,048 registered patients (England 535.2)

Ranked 3,457th of 5,703 practices in England for routine appointments within 7 days; 22nd of 30 in Essex ICB; 2,462nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,013 routine appointments, of which 50.1% took place within 7 days of being booked, 8 points below the England figure. Of 52 appointments the practice classed as clinically urgent, 84.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,013

Same day 26%1 day 7%2 to 7 days 18%8 to 14 days 30%15 to 21 days 9%22 to 28 days 5%Over 28 days 5%

Urgent appointments 52

Same day 85%1 day 10%2 to 7 days 2%8 to 14 days 0%15 to 21 days 2%22 to 28 days 0%Over 28 days 2%

All appointments 4,686

Same day 34%1 day 16%2 to 7 days 16%8 to 14 days 21%15 to 21 days 6%22 to 28 days 4%Over 28 days 4%

Appointments with a GP 3,328

Same day 41%1 day 18%2 to 7 days 11%8 to 14 days 20%15 to 21 days 4%22 to 28 days 2%Over 28 days 3%

What the appointments were

MeasureThis practiceEngland
Face to face88.9%60.1%
With a GP (rather than a nurse or other staff)71%44.5%
Same day, all appointment types33.6%44.7%
Missed by the patient (did not attend)2.4%4.3%
Appointments per 1,000 registered patients359.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine3,013
General consultation, acute (urgent)52
Planned clinics0
Planned clinical procedures130
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202656.3%79.1%87.5%33.7%5,108391.4
July 202650.1%80.3%84.6%33.6%4,686359.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
The New Surgery
CM12 0AH
0.2 mi89%97%94%
Chapel Street Surgery
CM12 9LR
0.3 mi90%100%67%
The Billericay Medical Practice
CM12 0BJ
0.4 mi55%76%59%
Queens Park Surgery
CM12 0UA
0.7 mi90%97%96%
F810403 mi
DR Sharma & Partners
SS15 4EZ
3 mi99%100%90%

More practices near CM12 9DX · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.