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The Ross Practice

Keats House, Bush Fair, Harlow, CM18 6LY · 01279 215354
Part of Harlow South PCN in Essex ICB · Harlow. NHS code F81106.

July 2026 at a glance

Routine appointments seen within 7 days

42.3%

England 58% · area 58% · ▼ 27.8 pts on Jun 2026

Routine appointments seen within 14 days

74.2%

England 77% · area 82% · ▼ 11.3 pts on Jun 2026

Urgent appointments seen the same day

72.2%

England 77% · area 81% · ▼ 1.9 pts on Jun 2026

Appointments in the month

5,668

522.2 per 1,000 of 10,854 registered patients (England 535.2)

Ranked 4,129th of 5,703 practices in England for routine appointments within 7 days; 17th of 28 in Essex ICB; 3,821st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,417 routine appointments, of which 42.3% took place within 7 days of being booked, 16 points below the England figure. Of 727 appointments the practice classed as clinically urgent, 72.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,417

Same day 6%1 day 5%2 to 7 days 31%8 to 14 days 32%15 to 21 days 19%22 to 28 days 4%Over 28 days 3%

Urgent appointments 727

Same day 72%1 day 15%2 to 7 days 10%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 5,668

Same day 56%1 day 4%2 to 7 days 13%8 to 14 days 12%15 to 21 days 8%22 to 28 days 4%Over 28 days 3%

Appointments with a GP 4,129

Same day 68%1 day 4%2 to 7 days 11%8 to 14 days 10%15 to 21 days 6%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	42.2%	60.1%
With a GP (rather than a nurse or other staff)	72.8%	44.5%
Same day, all appointment types	55.5%	44.7%
Missed by the patient (did not attend)	3.4%	4.3%
Appointments per 1,000 registered patients	522.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,417
General consultation, acute (urgent)	727
Planned clinics	896
Planned clinical procedures	1
Unplanned clinical activity	102
Clinical triage	2,266
Walk-in	0
Home and care home visits	8

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	70.1%	85.5%	74.1%	55.5%	5,848	538
July 2026	42.3%	74.2%	72.2%	55.5%	5,668	522.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Hamilton Practice CM18 6LY	0 mi	42%	59%	89%
Sydenham House Surgery CM20 3NT	0.9 mi	88%	98%	67%
Lister Medical Centre CM18 6YJ	1.1 mi	23%	97%	95%
Church Langley Medical Practice CM17 9TG	1.1 mi	13%	28%	87%
Nuffield House Health Centre CM20 3AX	1.2 mi	56%	75%	92%
Addison House - Haque Practice CM20 1DS	1.4 mi	85%	97%	90%

More practices near CM18 6LY · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.