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The Pump House Surgery

Nonancourt Way, Earls Colne, Colchester, CO6 2SW · 01787 222022
Part of Colne Valley PCN in Essex ICB · Braintree. NHS code F81119.

July 2026 at a glance

Routine appointments seen within 7 days

26.1%

England 58% · area 51% · ▼ 3.1 pts on Jun 2026

Routine appointments seen within 14 days

52.6%

England 77% · area 69% · ▼ 19.2 pts on Jun 2026

Urgent appointments seen the same day

52.4%

England 77% · area 81% · ▼ 1.8 pts on Jun 2026

Appointments in the month

2,796

337.6 per 1,000 of 8,283 registered patients (England 535.2)

Ranked 5,299th of 5,703 practices in England for routine appointments within 7 days; 31st of 35 in Essex ICB; 4,944th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 437 routine appointments, of which 26.1% took place within 7 days of being booked, 32 points below the England figure. Of 721 appointments the practice classed as clinically urgent, 52.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 437

Same day 9%1 day 3%2 to 7 days 14%8 to 14 days 27%15 to 21 days 33%22 to 28 days 11%Over 28 days 4%

Urgent appointments 721

Same day 52%1 day 10%2 to 7 days 18%8 to 14 days 15%15 to 21 days 4%22 to 28 days 1%Over 28 days 0%

All appointments 2,796

Same day 19%1 day 5%2 to 7 days 14%8 to 14 days 23%15 to 21 days 26%22 to 28 days 10%Over 28 days 4%

Appointments with a GP 767

Same day 21%1 day 6%2 to 7 days 20%8 to 14 days 24%15 to 21 days 20%22 to 28 days 6%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	94.9%	60.1%
With a GP (rather than a nurse or other staff)	27.4%	44.5%
Same day, all appointment types	18.5%	44.7%
Missed by the patient (did not attend)	5.9%	4.3%
Appointments per 1,000 registered patients	337.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	427
General consultation, acute (urgent)	721
Planned clinics	788
Planned clinical procedures	779
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	10

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	29.2%	71.8%	54.2%	19.3%	2,921	353.8
July 2026	26.1%	52.6%	52.4%	18.5%	2,796	337.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Elizabeth Courtauld Surgery CO9 1EX	2.6 mi	83%	90%	92%
The Coggeshall Surgery CO6 1UH	3.7 mi	69%	85%	78%
Hedingham Medical Centre CO9 3BY	6 mi	23%	33%	79%
Silver End Surgery CM8 3RQ	6.3 mi	71%	86%	93%
Church Lane Surgery CM7 5SN	6.4 mi	22%	28%	94%
Kelvedon & Feering Health Centre CO5 9AG	6.4 mi	54%	73%	97%

More practices near CO6 2SW · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.