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The Pall Mall Surgery

Leigh Pcc, 918 London Road, Leigh on Sea, SS9 3NG · 01702 482900
Part of Ss9 South PCN in Essex ICB · Southend-on-Sea. NHS code F81144.

July 2026 at a glance

Routine appointments seen within 7 days

69%

England 58% · area 64% · ▲ 1.8 pts on Jun 2026

Routine appointments seen within 14 days

82.3%

England 77% · area 83% · ▲ 4.3 pts on Jun 2026

Urgent appointments seen the same day

83.7%

England 77% · area 71% · ▲ 3.7 pts on Jun 2026

Appointments in the month

13,234

602.4 per 1,000 of 21,969 registered patients (England 535.2)

Ranked 1,831st of 5,703 practices in England for routine appointments within 7 days; 9th of 21 in Essex ICB; 2,606th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 7,152 routine appointments, of which 69% took place within 7 days of being booked, 11 points above the England figure. Of 1,450 appointments the practice classed as clinically urgent, 83.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 7,152

Same day 47%1 day 10%2 to 7 days 12%8 to 14 days 13%15 to 21 days 8%22 to 28 days 6%Over 28 days 4%

7 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,450

Same day 84%1 day 12%2 to 7 days 3%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 13,226

Same day 48%1 day 11%2 to 7 days 10%8 to 14 days 15%15 to 21 days 8%22 to 28 days 5%Over 28 days 4%

8 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,660

Same day 49%1 day 12%2 to 7 days 6%8 to 14 days 14%15 to 21 days 8%22 to 28 days 6%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	45%	60.1%
With a GP (rather than a nurse or other staff)	35.2%	44.5%
Same day, all appointment types	47.7%	44.7%
Missed by the patient (did not attend)	2.3%	4.3%
Appointments per 1,000 registered patients	602.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	7,159
General consultation, acute (urgent)	1,450
Planned clinics	2,312
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	1,997
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	67.2%	78%	80%	48%	13,495	614.3
July 2026	69%	82.3%	83.7%	47.7%	13,234	602.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Leigh Surgery SS9 4JQ	0.6 mi	18%	32%	70%
Highlands Surgery SS9 2SQ	1.1 mi	46%	83%	69%
Eastwood Group Practice SS9 5UU	1.1 mi	68%	86%	86%
DR Malik - Kent Elms HC SS9 5UU	1.1 mi	70%	86%	76%
DR Krishnan & Ptnr - Kent Elms HC SS9 5UU	1.1 mi	58%	94%	48%
Westcliff Medical Centre SS0 8BU	1.3 mi	42%	53%	82%

More practices near SS9 3NG · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.