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High Road Family Doctors

119 High Road, Benfleet, SS7 5LN · 01268 753591
Part of Benfleet PCN in Essex ICB · Castle Point. NHS code F81618.

July 2026 at a glance

Routine appointments seen within 7 days

35.3%

England 58% · area 53% · ▲ 3.4 pts on Jun 2026

Routine appointments seen within 14 days

55.3%

England 77% · area 75% · ▲ 6.1 pts on Jun 2026

Urgent appointments seen the same day

57.9%

England 77% · area 64% · ▲ 3 pts on Jun 2026

Appointments in the month

1,806

397.4 per 1,000 of 4,544 registered patients (England 535.2)

Ranked 4,714th of 5,703 practices in England for routine appointments within 7 days; 15th of 19 in Essex ICB; 4,726th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 799 routine appointments, of which 35.3% took place within 7 days of being booked, 23 points below the England figure. Of 534 appointments the practice classed as clinically urgent, 57.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 799

Same day 14%1 day 5%2 to 7 days 17%8 to 14 days 20%15 to 21 days 15%22 to 28 days 18%Over 28 days 11%

Urgent appointments 534

Same day 58%1 day 5%2 to 7 days 8%8 to 14 days 11%15 to 21 days 7%22 to 28 days 7%Over 28 days 3%

All appointments 1,806

Same day 36%1 day 5%2 to 7 days 13%8 to 14 days 14%15 to 21 days 10%22 to 28 days 14%Over 28 days 7%

Appointments with a GP 865

Same day 42%1 day 6%2 to 7 days 10%8 to 14 days 10%15 to 21 days 9%22 to 28 days 18%Over 28 days 6%

What the appointments were

Measure	This practice	England
Face to face	72.3%	60.1%
With a GP (rather than a nurse or other staff)	47.9%	44.5%
Same day, all appointment types	35.7%	44.7%
Missed by the patient (did not attend)	2.9%	4.3%
Appointments per 1,000 registered patients	397.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	799
General consultation, acute (urgent)	534
Planned clinics	1
Planned clinical procedures	65
Unplanned clinical activity	1
Clinical triage	271
Walk-in	0
Home and care home visits	50

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	31.9%	49.2%	54.9%	36.2%	1,840	404.5
July 2026	35.3%	55.3%	57.9%	35.7%	1,806	397.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Essex Way Surgery SS7 1LT	0.3 mi	48%	73%	56%
Benfleet Surgery SS7 1ED	0.4 mi	71%	95%	96%
DR Khan & Partners SS7 4EA	1.6 mi	6%	8%	61%
St Georges Medical Practice SS7 4EA	1.6 mi	–	–	52%
Grace House Surgery SS7 3PR	1.6 mi	65%	96%	58%
Third Avenue Health Centre SS8 9SU	1.7 mi	78%	91%	55%

More practices near SS7 5LN · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.