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The Upstairs Surgery

Ashton Gardens, Romford, RM6 6RT · 020 85992435
Part of Havering Crest PCN in North East London ICB · Barking and Dagenham. NHS code F82019.

July 2026 at a glance

Routine appointments seen within 7 days

50.5%

England 58% · area 68% · ▲ 8 pts on Jun 2026

Routine appointments seen within 14 days

62.4%

England 77% · area 86% · ▲ 5 pts on Jun 2026

Urgent appointments seen the same day

28%

England 77% · area 71% · ▼ 1.1 pts on Jun 2026

Appointments in the month

2,417

376.5 per 1,000 of 6,419 registered patients (England 535.2)

Ranked 3,416th of 5,703 practices in England for routine appointments within 7 days; 191st of 245 in North East London ICB; 5,463rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,217 routine appointments, of which 50.5% took place within 7 days of being booked, 8 points below the England figure. Of 250 appointments the practice classed as clinically urgent, 28% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,217

Same day 13%1 day 9%2 to 7 days 29%8 to 14 days 12%15 to 21 days 15%22 to 28 days 15%Over 28 days 7%

Urgent appointments 250

Same day 28%1 day 14%2 to 7 days 24%8 to 14 days 27%15 to 21 days 7%22 to 28 days 0%Over 28 days 0%

All appointments 2,417

Same day 27%1 day 9%2 to 7 days 26%8 to 14 days 13%15 to 21 days 10%22 to 28 days 10%Over 28 days 6%

Appointments with a GP 1,200

Same day 40%1 day 4%2 to 7 days 13%8 to 14 days 7%15 to 21 days 13%22 to 28 days 16%Over 28 days 8%

What the appointments were

Measure	This practice	England
Face to face	62.4%	60.1%
With a GP (rather than a nurse or other staff)	49.6%	44.5%
Same day, all appointment types	26.8%	44.7%
Missed by the patient (did not attend)	5.4%	4.3%
Appointments per 1,000 registered patients	376.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,217
General consultation, acute (urgent)	250
Planned clinics	275
Planned clinical procedures	233
Unplanned clinical activity	0
Clinical triage	412
Walk-in	0
Home and care home visits	18

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	42.5%	57.4%	29.1%	25.9%	2,472	385.7
July 2026	50.5%	62.4%	28%	26.8%	2,417	376.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Ashton Gardens Surgery RM6 6RT	0 mi	65%	97%	33%
Chadwell Heath Surgery RM6 4AF	0.6 mi	76%	89%	34%
Marks Gate Health Centre RM6 5LL	0.7 mi	85%	97%	51%
Grove Surgery RM6 4YU	0.8 mi	14%	19%	30%
Green Lane Surgery RM8 1BX	0.9 mi	60%	88%	84%
Becontree Medical Centre RM8 3HP	1 mi	67%	94%	62%

More practices near RM6 6RT · All practices in North East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.