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Heathway Medical Centre
Broad Street Resource Centre, Morland Road, Dagenham, RM10 9HU · 020 85921771
Part of Barking & Dagenham East One PCN in North East London ICB · Barking and Dagenham. NHS code F82634.
July 2026 at a glance
Ranked 826th of 5,703 practices in England for routine appointments within 7 days; 71st of 245 in North East London ICB; 4,711th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,586 routine appointments, of which 82.3% took place within 7 days of being booked, 24 points above the England figure. Of 426 appointments the practice classed as clinically urgent, 58.2% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,586
Urgent appointments 426
All appointments 3,218
Appointments with a GP 1,835
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 62.6% | 60.1% |
| With a GP (rather than a nurse or other staff) | 57% | 44.5% |
| Same day, all appointment types | 19.9% | 44.7% |
| Missed by the patient (did not attend) | 9% | 4.3% |
| Appointments per 1,000 registered patients | 482.4 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,586 |
| General consultation, acute (urgent) | 426 |
| Planned clinics | 424 |
| Planned clinical procedures | 226 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 12 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 96.4% | 100% | 53.7% | 24% | 2,690 | 401.4 |
| July 2026 | 82.3% | 98.9% | 58.2% | 19.9% | 3,218 | 482.4 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Prime Practice Partnership RM10 9HU | 0 mi | 32% | 47% | 60% |
| DR M Goyal's Practice RM10 9RR | 0.4 mi | 91% | 99% | 87% |
| First Avenue Surgery RM10 9AT | 0.4 mi | 45% | 89% | 39% |
| Hedgemans Medical Centre RM9 6HT | 0.5 mi | 64% | 84% | 85% |
| DR Dp Shah's Practice RM10 8EJ | 0.7 mi | 56% | 85% | 94% |
| DR Km Alkaisy Practice RM9 6EA | 0.8 mi | 87% | 97% | 92% |
More practices near RM10 9HU · All practices in North East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.