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The Project Surgery
10 Lettsom Walk, Plaistow, London, E13 0LN · 020 84725234
Part of Newham Central 1 PCN in North East London ICB · Newham. NHS code F84124.
July 2026 at a glance
Ranked 77th of 5,703 practices in England for routine appointments within 7 days; 12th of 245 in North East London ICB; 5,135th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,019 routine appointments, of which 97.2% took place within 7 days of being booked, 39 points above the England figure. Of 249 appointments the practice classed as clinically urgent, 46.6% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,019
Urgent appointments 249
All appointments 1,964
Appointments with a GP 1,359
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 26.4% | 60.1% |
| With a GP (rather than a nurse or other staff) | 69.2% | 44.5% |
| Same day, all appointment types | 56.8% | 44.7% |
| Missed by the patient (did not attend) | 21.5% | 4.3% |
| Appointments per 1,000 registered patients | 380.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,019 |
| General consultation, acute (urgent) | 249 |
| Planned clinics | 88 |
| Planned clinical procedures | 98 |
| Unplanned clinical activity | 0 |
| Clinical triage | 4 |
| Walk-in | 0 |
| Home and care home visits | 5 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 95.6% | 96.9% | 49.2% | 50.3% | 1,840 | 354.9 |
| July 2026 | 97.2% | 99.3% | 46.6% | 56.8% | 1,964 | 380.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Essex Lodge E13 0AS | 0.4 mi | 24% | 38% | 25% |
| East End Medical Centre E13 0QA | 0.4 mi | 58% | 90% | 79% |
| Balaam Street Practice E13 8AF | 0.4 mi | 95% | 100% | 72% |
| Lucas Avenue Practice E13 0QP | 0.5 mi | 77% | 93% | 60% |
| Greengate Medical Centre E13 8PS | 0.6 mi | 48% | 84% | 77% |
| Plashet Road Medical Centre E13 0QT | 0.6 mi | 92% | 99% | 73% |
More practices near E13 0LN · All practices in North East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.