Home › North East London ICB › The Clapton Surgery

The Clapton Surgery

Theydon Road Health Ctr, 14 Urban Hive, Theydon Rd, London, E5 9BQ · 020 88067735
Part of Hackney Downs PCN in North East London ICB · Hackney. NHS code F84668.

July 2026 at a glance

Routine appointments seen within 7 days

52.7%

England 58% · area 68% · ▼ 21.7 pts on Jun 2026

Routine appointments seen within 14 days

71.4%

England 77% · area 86% · ▼ 14.1 pts on Jun 2026

Urgent appointments seen the same day

100%

England 77% · area 71% · no change on Jun 2026 · small numbers

Appointments in the month

2,447

429 per 1,000 of 5,704 registered patients (England 535.2)

Ranked 3,231st of 5,703 practices in England for routine appointments within 7 days; 184th of 245 in North East London ICB. 1st is fastest.

In July 2026 the practice recorded 311 routine appointments, of which 52.7% took place within 7 days of being booked, 5 points below the England figure. Of 1 appointments the practice classed as clinically urgent, 100% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 311

Same day 26%1 day 10%2 to 7 days 16%8 to 14 days 19%15 to 21 days 14%22 to 28 days 6%Over 28 days 8%

Urgent appointments 1

Same day 100%1 day 0%2 to 7 days 0%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,447

Same day 59%1 day 11%2 to 7 days 18%8 to 14 days 5%15 to 21 days 4%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 815

Same day 25%1 day 25%2 to 7 days 41%8 to 14 days 7%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	95.7%	60.1%
With a GP (rather than a nurse or other staff)	33.3%	44.5%
Same day, all appointment types	59.3%	44.7%
Missed by the patient (did not attend)	2.4%	4.3%
Appointments per 1,000 registered patients	429	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	311
General consultation, acute (urgent)	1
Planned clinics	0
Planned clinical procedures	7
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	74.4%	85.5%	100%	60.4%	2,509	438.5
July 2026	52.7%	71.4%	100%	59.3%	2,447	429

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Riverside Practice E5 9BQ	0 mi	90%	95%	86%
Healy Medical Centre E5 9DH	0.4 mi	81%	98%	55%
Fountayne Road Medical Practice N16 7EA	0.6 mi	40%	47%	63%
The Nightingale Practice E5 8BY	0.7 mi	90%	95%	89%
Athena Medical Centre E5 0QP	0.7 mi	47%	79%	78%
Lower Clapton General Practice E5 0RD	0.8 mi	59%	75%	85%

More practices near E5 9BQ · All practices in North East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.