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The Palms Medical Centre
97-101 Netley Road, Ilford, IG2 7NW · 020 85546817
Part of Seven Kings PCN in North East London ICB · Redbridge. NHS code F86009.
July 2026 at a glance
Ranked 2,469th of 5,703 practices in England for routine appointments within 7 days; 148th of 245 in North East London ICB; 1,000th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,885 routine appointments, of which 61.5% took place within 7 days of being booked, 3 points above the England figure. Of 586 appointments the practice classed as clinically urgent, 93.3% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,885
Urgent appointments 586
All appointments 3,131
Appointments with a GP 1,286
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 62.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 41.1% | 44.5% |
| Same day, all appointment types | 38.1% | 44.7% |
| Missed by the patient (did not attend) | 6.2% | 4.3% |
| Appointments per 1,000 registered patients | 444.9 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,885 |
| General consultation, acute (urgent) | 586 |
| Planned clinics | 218 |
| Planned clinical procedures | 317 |
| Unplanned clinical activity | 0 |
| Clinical triage | 25 |
| Walk-in | 0 |
| Home and care home visits | 8 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 64.6% | 90% | 91.9% | 39.8% | 3,274 | 468.5 |
| July 2026 | 61.5% | 87% | 93.3% | 38.1% | 3,131 | 444.9 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Newbury Group Practice IG2 7LE | 0.1 mi | 34% | 98% | 65% |
| The Eastern Avenue Medical Centre IG2 6RJ | 0.7 mi | 53% | 88% | 76% |
| Cranbrook Surgery IG2 6RJ | 0.7 mi | 79% | 93% | 85% |
| The Heathcote Primary Care Centre IG2 6YG | 0.7 mi | 90% | 100% | 20% |
| Kenwood Medical IG2 6YG | 0.7 mi | 74% | 97% | 68% |
| The Doctors House IG3 8LF | 0.8 mi | 63% | 78% | 86% |
More practices near IG2 7NW · All practices in North East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.