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The Wells Medical Practice

Abbey Court, 7-15 St Johns Road, Tunbridge Wells, TN4 9TF · 01892 546422
Part of Tunbridge Wells PCN in Kent and Medway ICB · Tunbridge Wells. NHS code G82025.

July 2026 at a glance

Routine appointments seen within 7 days
39.7%
England 58% · area 55% · ▼ 2.3 pts on Jun 2026
Routine appointments seen within 14 days
70.4%
England 77% · area 74% · ▲ 2.5 pts on Jun 2026
Urgent appointments seen the same day
55.9%
England 77% · area 77% · ▼ 2.3 pts on Jun 2026
Appointments in the month
6,733
354.5 per 1,000 of 18,991 registered patients (England 535.2)

Ranked 4,368th of 5,703 practices in England for routine appointments within 7 days; 126th of 165 in Kent and Medway ICB; 4,828th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,678 routine appointments, of which 39.7% took place within 7 days of being booked, 18 points below the England figure. Of 1,499 appointments the practice classed as clinically urgent, 55.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,678

Same day 16%1 day 4%2 to 7 days 20%8 to 14 days 31%15 to 21 days 13%22 to 28 days 12%Over 28 days 5%

Urgent appointments 1,499

Same day 56%1 day 10%2 to 7 days 15%8 to 14 days 9%15 to 21 days 5%22 to 28 days 3%Over 28 days 2%

All appointments 6,733

Same day 28%1 day 7%2 to 7 days 19%8 to 14 days 20%15 to 21 days 13%22 to 28 days 7%Over 28 days 7%

Appointments with a GP 2,871

Same day 34%1 day 7%2 to 7 days 17%8 to 14 days 21%15 to 21 days 10%22 to 28 days 8%Over 28 days 4%

What the appointments were

MeasureThis practiceEngland
Face to face90.9%60.1%
With a GP (rather than a nurse or other staff)42.6%44.5%
Same day, all appointment types27.8%44.7%
Missed by the patient (did not attend)3.6%4.3%
Appointments per 1,000 registered patients354.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,678
General consultation, acute (urgent)1,499
Planned clinics759
Planned clinical procedures2,175
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits30

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202642%67.9%58.2%27.8%6,598347.4
July 202639.7%70.4%55.9%27.8%6,733354.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Grosvenor & St James Medical Centre
TN1 2DX
0.1 mi34%59%89%
Lonsdale Medical Centre
TN1 1PE
0.4 mi29%52%78%
Kingswood Surgery
TN2 4UH
0.7 mi44%60%91%
Speldhurst & Greggswood Medical Group
TN2 3JL
1.1 mi22%28%87%
St Andrews Medical Centre
TN4 0NA
1.3 mi39%54%93%
Rusthall Medical Practice
TN4 8UW
1.6 mi49%73%96%

More practices near TN4 9TF · All practices in Kent and Medway ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.